Customer Helen Donnachie
1 reviews
4 months ago
Helens
Simple easy to answer questions helpful you can pay monthly also peace of mind now knowing if the unexpected should happen I would be insured
Helpful?
Staysure Travel Insurance
TrustScore
4.6
Excellent
823
94
32
11
40
1,000 reviews in total
Review summary
Staysure Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AIFeatured Reviews
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POPULAR
Lily was so helpful
Lily was so helpful. Phoned me back she said she would
0
0
🔥 High engagement
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Shirley
1 reviews
4 months ago
Holiday
Easy to use ,fair price, easy to gain documents
Helpful?
Alison French
1 reviews
4 months ago
Simple to apply for.
Simple to apply for.
Helpful?
jacqueline goldup
1 reviews
4 months ago
Sales operator was clearly spoken and…
Sales operator was clearly spoken and had all the information available
Helpful?
Mary Adamson
1 reviews
4 months ago
Exceptionally good call handler
Exceptionally good call handler Lovely telephone manner. Articulate and well spoken… in English!! Soft, warming voice that enhanced engagement.. Helpful, considerate and efficient. She got the job done without sounding robotic or reading from a script. Who ever the lady was that I spoke to. Well done
Helpful?
Cat in Somerset
1 reviews
4 months ago
Very quick and user friendly…
Very quick and user friendly questionnaire to get to a quote then purchase done on phone.
Helpful?
Jayne Shaw
1 reviews
4 months ago
Plain and simple
Everything is set out simply and is easy to follow and understand
Helpful?
Helen
1 reviews
4 months ago
Quick easy and efficient process
Quick easy and efficient process
Helpful?
customer
1 reviews
4 months ago
a simple and easy to follow site.
a simple and easy to follow site. and a good price as well
Helpful?
Leila Rushe
1 reviews
4 months ago
Easy to use website
Easy to use website - simple process to input medical conditions. Competitive price
Helpful?
holiday drive
1 reviews
4 months ago
easy to use website.
easy to use website.
Helpful?
David
1 reviews
4 months ago
Insurance
Everything explained,when I rang about health issues,made filling in application so easy.
Helpful?
helen bryan
1 reviews
4 months ago
Very straightforward
Very straightforward
Helpful?
C.A.
1 reviews
4 months ago
No pa per copy
I requested a paper copy of the documentation but it hasn't arrived. There has been a substantial increase in my premium so I'm sure you can lash out on the paper and stamp.
Helpful?
Mr Stephen Platt
1 reviews
4 months ago
EASY TO DEAL WITH
EASY TO DEAL WITH. BEEN A COSTOMER OF STAYSURE FOR A NOUMBER OF YEARS NOW, FORTUNATELEY NEVER HAD TO CLAIM BUT ALWAYS HAD THE BEST QUOTE GIVEN REGARDING MY MEDICAL ISSUES.
Helpful?
Brenda Hastings
1 reviews
4 months ago
The young lady I spoke to was very…
The young lady I spoke to was very helpful and polite. I was however, put on hold quite a few times, but I think that might have been to do with my complicated medical history I have a site problem, so when unable to do this transaction online Sometimes print is not just small but faint and blueprint doesn’t help either Not the problem of your young lady, she was very good
Helpful?
Geraldine Peers
1 reviews
4 months ago
Very good advisor
Your advised. Ery hel0ful explained everything
Helpful?
Wendy Hall
1 reviews
4 months ago
Renewal Options
Having received my quotation to renew my travel insurance I rang Staysure to discuss options due to a change in circumstances. I cannot remember if the person I spoke to offered me a name or not. But she was excellent going through all options clearly and decisively and helped me make a decision straightaway. Thank you.
Helpful?
maria smith
1 reviews
4 months ago
Take the money without asking if you…
Take the money without asking if you want to renew the policy. Customer service not helpful at all. I would not recommend to anyone
Helpful?
customer
1 reviews
4 months ago
Good value and good coverage
Good value and good coverage
Helpful?
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About Staysure Travel Insurance
Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.
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