Review summary

Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

Support

Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well

J
Thanks

Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.

P
Great professional service

Great professional service from George and Gareth who put the client first.

SP
Prompt and efficient

Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.

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All reviews

304 total β€’ Write a review

Showing 81 - 90 of 300 reviews
sg
4 out of 5 stars

Great customer service

Everytime I call the office there is Pfizer who is always willing to assist and give a ear to my feedback or challenges. Sophie who came around for property inspector was also kind and cooperative. You'll have great staff members

Date of experience: November 24, 2023

Dw
5 out of 5 stars

Outstanding

My first year as a landlord has been went realy well the snellers team are profesinal, and on the ball all of them, And thanks to sophie sheperd for her quick replyes sorting out anything that comes up.

Date of experience: November 24, 2023

MR
5 out of 5 stars

Very happy with the service from Holly…

Very happy with the service from Holly Maingot and Sophie Sheppard today - helped me with providing all the relevant information I needed.

Date of experience: November 24, 2023

MA
5 out of 5 stars

Thank you Sophie Sheppard

Sophie Sheppard has recently taken over our property management and has been proactive in her approach providing great service. Thank you Sophie great job

Date of experience: November 24, 2023

GF
5 out of 5 stars

Welcome back Holly Maingot!

I am very happy to welcome back Holly Maingot to the Snellers team in Teddington. She has been missed whilst on maternity leave. Holly has always provided an excellent service to me as a tenant, working hard to ensure the issues that have come up from time to time have been dealt with professionally, timely, and always following through to make sure I am satisfied with the outcome. It is great to have her looking after things again.

Date of experience: November 23, 2023

MA
5 out of 5 stars

Good performance all round !

Now six months into our arrangement with Snellers: Very pleased with their initial tenant-find service but also the continuing attentive service provided by Holly, our Property Manager.

Date of experience: November 23, 2023

TP
5 out of 5 stars

Thank you Sophie for all your help

Thank you Sophie for all your help, great support

Date of experience: November 23, 2023

GM
5 out of 5 stars

Sophie is a very good at her job and…

Sophie is a very good at her job and very focused on finding a solution to any problems that we may have. A credit to Snellers

Date of experience: November 23, 2023

EM
5 out of 5 stars

I want to praise Sophie Sheppard for…

I want to praise Sophie Sheppard for looking after us. She is extremely professional and friendly.

Date of experience: November 23, 2023

NF
5 out of 5 stars

Thanks for your continued great service…

Thanks for your continued great service Sophie Sheppard.

Date of experience: November 22, 2023

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