Support
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
4.7
Excellent
304 reviews
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Review summary
Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Thanks
Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.
Great professional service
Great professional service from George and Gareth who put the client first.
Prompt and efficient
Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.
Company details
Information provided by various external sources
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Contact info
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Website
www.snellers.co.uk
All reviews
304 total β’ Write a review
Showing 61 - 70 of 300 reviews
MH
Mei Hu
US
Very professional service and always be there to help
Snellers has been managing our property for more than 10 years now. They are very professional and always there to help - especially Shaun who has helped us to organise some repairing work for bathroom recently. From getting quotes, booking contractor and checking repairing work, Shaun has made sure that work are done properly and he is always there to help! Keep up the good work!
Date of experience: December 11, 2023
SP
Great service, caring and professional staff. Would highly recommend for anyone renting
Great service. Snellers have been very responsive to any queries or issues raised and always easily accessible on the telephone. They are empathetic and professional and have responded in a timely manner to emails. Foysol Ahmed recently has been of great help to me personally; his empathy, understanding and efficiency is commendable. Any interaction I have had with the staff in lettings and in property management has been positive.
Date of experience: December 11, 2023
JD
Sophie was very helpfull afterβ¦
Sophie was very helpfull after reporting some issues in the flat that need repair
Date of experience: December 11, 2023
KH
Rectified our issues promptly
Foysol sorted out issues for our new tenancy, Kept us up to date the whole time. For the team I believe nothing is too much trouble. Thank you so much!
Date of experience: December 7, 2023
AC
We have been with Snellers lettingβ¦
We have been with Snellers letting services for many years. We have found Kieran and Sophie very efficient to deal with. It is so important to have complete trust with your agents and we have had very good support over the years.
Date of experience: December 7, 2023
AP
End-to-end residential letting service
The Snellers office in Hampton Hill has supported us as first-time landlords throughout our end-to-end journey. Helping us to bed-in, helping us to find tenants at pace, helping us to ensure the property was compliant, and above-all, helping us with some complex tenant-relationship issues. We would, in particular, like to commend Sophie Shepherd, and Anna Harrison who have been engaged from day 1. It's nice to see managed residential property agents earn their fees and go above and beyond! Thank you.
Date of experience: December 5, 2023
CM
A professional and customer focussed company
I have always received a timely and professional service from Snellers and been kept up to date on any issues. I have dealt with Sophie for a long time now and she has maintained the excellent sercice.
Date of experience: December 5, 2023
BH
Ben Hill
US
Helping us make a rented property our home
Bethany has been looking after our tenancy with great professionalism, transparency, and personability. We've always received a quick response when reaching out over email with any question or issue, and would recommend Snellers for renting and would be happy to rent from them again in the future. Thanks for helping us make a property our home!
Date of experience: December 5, 2023
V
VT
US
Responsive & professional
We've had our property managed by Snellers since August this year. So far we're very satisfied with the service we've received (by Shaun): Responses have been prompt and matters (luckily only small ones!) have been dealt with in good time and without fuss. Here's to the same level of service in 2024!
Date of experience: December 5, 2023
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