Review summary

Slater and Gordon Lawyers receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Excellent service and a great outcome

Slater and Gordon handled my medical negligence claim, and I couldn’t be happier with the result. A big thank you to Megan Santangeli-Ball, who was my main contact throughout – always professional, helpful, and kept me updated every step of the way. I’m absolutely delighted with the settlement and really grateful for all the support. Highly recommend!

Easy to fill out and quick response

Easy to fill out and quick response

I was left stunned and saddened at the…

I was left stunned and saddened at the lack of basic compassion and professionalism at this firm. I had the misfortune of having to engage in conversation with someone call keran following an injury enquiry I made. After he got all my personal details that took forever he cut our conversation put me on mute but I could hear him and asked another work colleague to call me after an hour asking for the same details. I told her I already spoke to someone who had all my details and that I was busy arranging a funeral which was already mentioned in previous conversation relating to my injury. She laughed as she said how sorry she was. I called to tell them to cancel the enquiry I'd prefer a firm who didn't laugh at the misery of others.

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All reviews

1,000 total • Write a review

Showing 51 - 60 of 996 reviews
SS
5 out of 5 stars

This experience to about 2 minutes to…

This experience to about 2 minutes to find i had 6 finance agreements

Date of experience: July 7, 2025

TP
5 out of 5 stars

Easy and straight forward process so…

Easy and straight forward process so far, impressed with the claims form.

Date of experience: July 7, 2025

JB
5 out of 5 stars

Great and easy to use

Great and easy to use. I’ve been unsure which company to use, I’ve tried contacting dealerships myself and I heard about you guys on the radio. I’ve taken time to read your reviews and seem v confident that I’ve made the right choice.

Date of experience: July 7, 2025

PD
5 out of 5 stars

Exceptional professional service by slater &Gordon

Very Good service though it took bit of a time because of my prexisting health conditions but as a great proverb states “Patience' is a virtue” Thanks to Crystal Eaton and her team especially Fiona Flynn and Muskaan Singh who were always there and to put all the hard work and get the compensation that I should have very much appreciate it.Truly a commendable work

Date of experience: July 7, 2025

JC
5 out of 5 stars

Very easy to use

Very easy to use

Date of experience: July 6, 2025

DL
5 out of 5 stars

You found ally my agreements whereas…

You found ally my agreements whereas other companies didn't

Date of experience: July 6, 2025

Ms
3 out of 5 stars

It hasn't identified my 2007 Agreement…

It hasn't identified my 2007 Agreement for BL08EOS.....????

Date of experience: July 6, 2025

MP
5 out of 5 stars

Ease of use

Ease of use. Better if I get cash back.

Date of experience: July 6, 2025

c
5 out of 5 stars

Extremely straight forward process to…

Extremely straight forward process to follow so far

Date of experience: July 6, 2025

RF
5 out of 5 stars

Very fast and easy

Very fast and easy

Date of experience: July 6, 2025

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