Review summary

Simply Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

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Based on reviews, created with AI

See what reviewers are saying

EJ
I found the experience with Simply Conveyancing to be simply comforting.

I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped reduce the noise. They were always available, clear if someone else was covering and answered any questions / emails super fast.

From start to finish simply…

From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when there was holidays our case was always looked after by someone else until she was back and took it straight over again. Kerry had always been able to reassure and told it how it is. Thank you so much Kerry and your team in having looked after myself and Peter throughout this process. Many thanks Amber and Peter

A
Very responsive and helpful

Very responsive and helpful

Very poor experience.

Very poor experience. A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but don’t have keys to enter the flat and indifferent reply from lawyer.Inexperienced staff,would not advise the service.

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Showing 111 - 120 of 996 reviews
DC
5 out of 5 stars

Good service.…

I was regularly updated as the sale of the property was progressing. They handled the sale professionally and expeditiously. Couldn't really ask for more. Thankyou.

Date of experience: April 7, 2025

MH
5 out of 5 stars

Friendly, Efficient Service

Quick, Efficient service from Simply Conveyancing. They dealt with queries promptly and achieved the completion as soon as was possible. Always available to help with queries or advice.

Date of experience: April 7, 2025

E
5 out of 5 stars

My lawyer was personable and very efficient

My lawyer was personable, available and extremely efficient. The time pressure was huge because of the change in stamp duty that was coming and the buyers’ need to get things through quickly, but Hailey managed it very well. She took a lot of the stress away.

Date of experience: April 7, 2025

MT
5 out of 5 stars

House moving made easy.

The whole experience was simple and straightforward. My solicitor was always there to accept calls and answer any queries.

Date of experience: April 6, 2025

H
1 out of 5 stars

How not to handle a property purchase

My previous review was removed because I named the solicitor that handled my conveyancing, weirdly they don’t seem to mind other people naming their solicitor in positive reviews, but I suppose it’s a way they can remove negative reviews, so I’ve removed the name. They also claimed they couldn't find my case in the system, presumably in another effort to get TrustPilot to remove my review so here are the last few characters of my case reference with Simply: ******0424138 I do not recommend that you use this company, I went with them to purchase my first property based on previous positive reviews and even though my expectations were fairly low going in (first time buyer, in no rush) getting through the conveyancing process with Simply was like drawing blood from a stone and in my opinion far more stressful and time consuming than it should have been. Positives: Initial sales call (before I was assigned a solicitor) was pleasant and re-assuring The client portal you can log into for status updates/overview was a nice touch Negatives (oh boy here we go) Tasks completed in the portal (e.g., declarations, info gathering) still show as outstanding, creating confusion about what's required. After the sellers sent draft contracts, my solicitor ignored them for three weeks. I only found out when the seller contacted me directly to ask if my solicitor was alive. When challenged, there was no explanation or apology, just "I'll review these shortly." The "book a call" feature appeared to work, but I never received calls as my solicitor "didn't get notifications," wasting my time off work. I uploaded all proof-of-income documents through Thirdfort, only to be told months later they weren't received. Screenshots confirmed the documents were sent, yet I was told to redo everything. My solicitor refused to contact Thirdfort, making it entirely my problem. They won't provide a target completion date, even after all requirements are met, making planning impossible and risking the chain collapsing. A contingent target date would prevent so much stress as the sellers kept asking me but I was unable to provide one. Questions are avoided. Simple ones like "Are these restrictive covenants unusual?" are met with "You need to read them carefully," leaving me feeling like I'm paying for a document relay service rather than legal advice. So here I am, now finally in my first home which I should be celebrating but instead I'm reflecting on how much stress and lost time could have been avoided as a direct result of this company. I hope you think twice before engaging with them, and I hope they reconsider their processes. Good luck.

Date of experience: April 5, 2025

WC
4 out of 5 stars

All legal matters dealt with

All legal matters dealt with, in spite of certain hurdles. Stick with Elana and you’ll get there.

Date of experience: April 5, 2025

SW
5 out of 5 stars

Have used simply multiple times now

Have used simply multiple times now. Says it all really. Very happy with them

Date of experience: April 4, 2025

SS
5 out of 5 stars

Very helpful

Very helpful

Date of experience: April 4, 2025

ML
5 out of 5 stars

Very good service

Very good service. Very efficient and responsive throughout the process of selling the property. Thanks them very much. Good job.

Date of experience: April 3, 2025

PG
5 out of 5 stars

The sale went through on the day…

The sale went through on the day without any hitches, Louisa was extremely patient and professional throughout the process despite many setbacks.

Date of experience: April 2, 2025

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