Setfords is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We have used Setfords on a number of occasions for selling properties. Anna Nuttall and the team made the whole process very easy. We were updated frequently and any queries we had were swiftly answered. Just a very easy and pleasant process overall.
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to open the file. Rang at the end of the following day to check they had received it OK, but it turns out she doesn't work Thursdays. Never received any confirmation of receipt of all of the documents. Rang to check in a week later, turns out she didn't work Tuesday either. Was told that my case was being dropped and they cannot divulge the reasons why. I wonder how long they would have left it if I didn't call up. Still I have no correspondence to say they will no longer act for me. Disappointed that there was no online portal, no acknowledgements or updates and absolutely devastated that I have lost another week and wasted my time with a conveyancer who can't take the job on. I have been told my deposit will be refunded minus their ID check fees, but it's not clear how much I have lost and right now I'm still out of pocket.
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After a bit of despair about where to turn with my legal issue, I gave Setfords a call, they understood my issue straight away and executed a very stress free approach. Everything is now sorted and I highly recommend that you give the friendly team a call.
Date of experience: March 19, 2025
Evette Abbey of Setfords has been our Consultant Conveyancing Lawyer during our recent purchase of a property in Pickering, North Yorkshire. Throughout the whole process, she and her assistant, Sophie have been simply outstanding. Constant communication and attention to even the smallest of detail. Thank you so much.
Date of experience: March 19, 2025
Excellent service Lucy helped with an incredibly detailed house purchase
Date of experience: March 18, 2025
Great service and communication throughout the whole process. Will use them again in the future.
Date of experience: March 18, 2025
Chris was very efficient and kept us informed as the process continued.Very pleasant manner and very helpful.
Date of experience: March 18, 2025
US
I have recently used Denise O'Neill at Setfords to sell and purchase my properties, I could not be happier. From start to finish communication was great, answering all my questions quickly and giving great advice throughout the process. Would not hesitate to recommend.
Date of experience: March 18, 2025
We had excellent service from Divya Patel from Setfords. She positioned the process for us and as the sale progressed she was always proactive and ahead of the curve, despite our remote location. Email communication was timely and clear and she was available by phone when needed. I would not hesitate to recommend her.
Date of experience: March 18, 2025
US
Excellent service always available and helpful. After original seller pulled out Gemma worked was positive and worked quickly and I was able to move into a different property on the original move date. So grateful and impressed with Gemma
Date of experience: March 18, 2025
Great service by Carole Everything whent so smooth
Date of experience: March 18, 2025
