Setfords is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We have used Setfords on a number of occasions for selling properties. Anna Nuttall and the team made the whole process very easy. We were updated frequently and any queries we had were swiftly answered. Just a very easy and pleasant process overall.
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to open the file. Rang at the end of the following day to check they had received it OK, but it turns out she doesn't work Thursdays. Never received any confirmation of receipt of all of the documents. Rang to check in a week later, turns out she didn't work Tuesday either. Was told that my case was being dropped and they cannot divulge the reasons why. I wonder how long they would have left it if I didn't call up. Still I have no correspondence to say they will no longer act for me. Disappointed that there was no online portal, no acknowledgements or updates and absolutely devastated that I have lost another week and wasted my time with a conveyancer who can't take the job on. I have been told my deposit will be refunded minus their ID check fees, but it's not clear how much I have lost and right now I'm still out of pocket.
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Adam Lintott - brilliant Adam is just what you need as a conveyancing solicitor, professional but friendly, quick and efficient. He replied promptly to all correspondence and dealt with the conveyance of our house in a matter of weeks.
Date of experience: March 20, 2025
Saika Rayan was brilliant every step of the way with the sale of my house. She was always quick to respond, answer any questions and move the sale forward swiftly. I would highly recommend Saika to anyone looking to purchase or sell their property.
Date of experience: March 20, 2025
Thank you Simon Hopewell and his team for getting my refinances to completion.
Date of experience: March 20, 2025
Absolutely excellent experience with Sonal Rabheru. I had just two months to complete a purchase and Sonal and her team pushed it through efficiently despite some challenges along the way. Bravo.
Date of experience: March 19, 2025
I have found Sarah Thomson at Setfords (residential property consultant) to be extremely responsive, helpful and efficient. I would have no hesitation in recommending her to others.
Date of experience: March 19, 2025
We worked with Setford to buy a new home. Cheryl and Joanne were incredibly kind and helpful, providing substantial support throughout the process. Their research and communication with the seller were excellent, so we had no doubts about proceeding. They enabled us to secure the property in a remarkably short time compared to what was expected.
Date of experience: March 19, 2025
Jess and her team where fantastic
Date of experience: March 19, 2025
