Setfords is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We have used Setfords on a number of occasions for selling properties. Anna Nuttall and the team made the whole process very easy. We were updated frequently and any queries we had were swiftly answered. Just a very easy and pleasant process overall.
Karen was excellent! She was super responsive and helped with any questions we had as first time buyers. The whole experience was so smooth and speedy, would highly recommend Karen and Setfords!
Been professional throughout and completely transparent. Also, the response times to reply to emails is excellent.
Was initially disappointed that the whole starter pack needed to be printed out, signed and posted back. I did everything in 2 hours, and posted a file an inch thick the same day. Paid £1000 just to open the file. Rang at the end of the following day to check they had received it OK, but it turns out she doesn't work Thursdays. Never received any confirmation of receipt of all of the documents. Rang to check in a week later, turns out she didn't work Tuesday either. Was told that my case was being dropped and they cannot divulge the reasons why. I wonder how long they would have left it if I didn't call up. Still I have no correspondence to say they will no longer act for me. Disappointed that there was no online portal, no acknowledgements or updates and absolutely devastated that I have lost another week and wasted my time with a conveyancer who can't take the job on. I have been told my deposit will be refunded minus their ID check fees, but it's not clear how much I have lost and right now I'm still out of pocket.
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www.setfords.co.uk1,000 total • Write a review
Georgie, Susie and the team - thank you once again for a smooth, efficient and well organised service during my purchase. Excellent communication and planning and as always would totally recommend you
Date of experience: July 1, 2025
US
Naqibul is the best solicitor I have been ever dealing with. He was amazing with our house purchase. Naqibul was prompt at responding to emails and calls. Very smooth process. I will definitely use his service in the nearest future.
Date of experience: July 1, 2025
Sarah and Valarie were fantastic right through the process.
Date of experience: July 1, 2025
Gemma provided excellent service when selling our £1m+ uk property and we would have no hesitation in recommending her to others.
Date of experience: July 1, 2025
Sarah Thomson was fantastic from start to finish. She made the whole process so straight forward and dealt with everything promptly! Would highly Sarah to anyone looking to move house.
Date of experience: July 1, 2025
I happy that excellent service.
Date of experience: July 1, 2025
US
I had the privilege of working with Tony Taylor from Setfords on both a family law matter and a professional negligence case, which he handled concurrently with exceptional skill and dedication. From the very beginning, Tony demonstrated not only a deep knowledge of the law but also a rare and invaluable human touch. He guided me through two complex and emotionally charged situations with a calm, reassuring presence. Throughout both cases, Tony was highly professional, thoroughly communicative, and always made sure I was informed at every stage. His ability to break down legal jargon into clear, understandable terms helped me feel empowered and confident in the decisions we made together. Despite the stress and pressure involved, Tony remained consistently focused, strategic, and determined to achieve the best possible outcome — and he did exactly that. Thanks to his expertise and commitment, both cases concluded positively. I can't thank Tony enough for his support and would wholeheartedly recommend him to anyone seeking a solicitor who combines legal excellence with genuine compassion and integrity.
Date of experience: July 1, 2025
