Review summary

Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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RE
Thankyou so much to Sell My Home for…

Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward. A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away. I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game. Many many thanks again for everything. Robert Elliott

Want to sell your home? Get Wes Collins on board

I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience. Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night. Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price. Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him. We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.

DD
The only estate agents I would recommend.

After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible. My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible. Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything. His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey. After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc. Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.

Highly recommend

Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!

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544 total • Write a review

Showing 31 - 40 of 540 reviews
EM
5 out of 5 stars

Sell My Home provided an excellent…

Sell My Home provided an excellent service in selling our shared ownership flat and getting us to completion. Daniel Thompson went above and beyond and assisted at every stage helping us get past any issues that came up. I would 100% use them again!!!

Date of experience: September 7, 2022

L
5 out of 5 stars

A hassle free & fully managed property sale service

I was using RentMyHome before SellMyHome which belongs to the same business group I guess. It was a seamless sale experience to me as most matters were dealt with directly by SellMyHome teams. Daniel who was my account manager assisted me right from the beginning to the very end. From sales price research to arranging viewings and negotiating with buyers, you can trust them always putting your interests as top priority; from sales agreed to sales completion, you can rely on them to keep tracking progress on your behalf and make sure it get completed soonest possible. So yeah, a perfect experience I enjoyed from SellMyHome. :) We'll be renting out and selling again at some point next year, so I expect we'll continue using their services without a second thought!

Date of experience: August 18, 2022

HM
5 out of 5 stars

Excellent and professional service!

We extremely grateful for the service received from Sell My Home. The estate agents were excellent, really responsive over email or the phone, supportive and professional. They provide a great service at a reasonable price. We would highly recommend them to everyone. Special thanks to Harvey, Amy, Muhammed and Caroline for being very helpful, dedicated and efficient throughout the process. Best wishes!

Date of experience: July 22, 2022

CM
5 out of 5 stars

Sell my home are without a doubt the…

Sell my home are without a doubt the best estate agents we have ever used. The value for money is unbeatable anywhere and the service is 5* from Start to finish. I have done and will continue to recommend Sell my home to friends and family and will most certainly be using them again. The customer care we received during a very difficult time having problems with our solicitors made our move possible. We cannot recommend highly enough. Thank you Sell my home.

Date of experience: June 16, 2022

JT
5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, made every step of the way as easy as possible. Hands on and very friendly account manager Caroline who, through a complex house transaction simplified many things! I fully and highly recommend Sellmyhome

Date of experience: June 7, 2022

V
5 out of 5 stars

Excellent customer service

I'd like to give a thumbs up to SellMyHome. I only engaged with Daniel and Harvey briefly whilst viewing and putting in an offer on a property, but I found their customer service to be very attentive, professional and courteous at all times, and I was kept informed throughout the process. I would have no hesitation in using SellMyHome in the future when selling a property. Thanks for the excellent service!

Date of experience: June 3, 2022

M
5 out of 5 stars

Sarjo is a lovely lady

Sarjo is a lovely lady, very helpful polite and always very professional nothing was too much trouble, we can only say a VERY big thank you to Sarjo.

Date of experience: May 24, 2022

MB
5 out of 5 stars

Sell My Home are amazing

Sell My Home are amazing! The team guided me through the whole sale process. Completely dedicated, reassuring and got me over the stressy situations that arose. Sell my home is by far one of the loveliest yet professional estate agents I have ever come across

Date of experience: May 24, 2022

SS
5 out of 5 stars

Harvey Palak - First time viewing

First time viewing a property with SellMyHome and it won’t certainly be the last as it was a pleasure dealing with the estate agent Harvey. He made the whole viewing process smooth, kept us informed throughout and was knowledgable about the property. Thanks Harvey & SellMyHome. Look forward to other properties you are able to bring to the market!

Date of experience: April 29, 2022

SA
1 out of 5 stars

Easy Money for poor advertising

I just had a very poor experience with SellMyHome.co.uk where no effort was made to create a good advert for my property. Their pictures looked fake and were limited to 15 images only (I even had to suggest and use 2 of my own pictures in an attempt to make it look better). I had to contact SellMyHome.co.uk on numerous occasions to add to/rectify the advert description which was a pain, they should know how to do their job but unfortunately they didn’t. A 3D tour was used showing items which should be hidden making the advert look ridiculous. The floor plans were blurry, inaccurate and nobody could see nor read anything at all. Easy money made for SellMyHome, they require £500 +VAT for doing next to nothing and for showing a poor advert on all the major platforms. When the customer is not happy and the complaint is justified they know that they will get their ‘exit’ fee so why bother…. Unfortunately I realised that they were not very good after a few weeks (very little was done in the first 2 weeks so the customer easily misses the ‘cooling off’ period where one can change their mind). I would NOT recommend their services and I switched to a local agent who will hopefully be more professional than SellMyHome.co.uk. Update: Following my review I had a phone call the next day (Thursday 28th April 2022) from Tim Bentley/SellMyHome.co.uk who offered me a partial refund of £250 + VAT if I would agree to remove my bad review from TRUSTPILOT…When I informed Tim that I will not remove my comment as it’s a real review and I will be claiming the full amount of £600 (£500 + VAT) through MONEYCLAIMONLINE.GOV.UK he ended the phone call in an abrupt manner. SellMyHome.co.uk has now 7 days to refund me the fees for their poor work or the claim will be sent to the court. 11th May 2022 Comment to the reply I just read from SellMyHome.co.uk: Saying that my property is overpriced is a poor excuse which SellMyHome.co.uk uses when in fact Mr Harvey Palak confirmed on the 24.03.2022 per email that he was happy to advertise my property at that price. To the advert sent to me for approval before going live: That’s true as it was sent to me per email and I didn’t notice the extend of the mess with the 3D tour at first unfortunately as I trusted it would look professional (which after a closer look it didn’t) and the same happened with the floorplans of the property which once live on the portals looked blurry. I am looking forward to showing the blurry floorplans which were live on the major platforms for the best part of 2 weeks as well as the messy 3D tour and also all the email correspondence which will show how unprofessional SellMyHome.co.uk was as the screenshots and emails will speak for themselves. I trust the court will recognise if the customer’s rights to get a professional advert have been taken into consideration and decide the outcome.

Date of experience: April 27, 2022

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