SANZA.co.uk

4.747368421052632 out of 5 stars
4.7
Excellent95 reviews

TrustScore

4.7
4.747368421052632 out of 5 stars
Excellent
5 out of 5 stars
86
4 out of 5 stars
2
3 out of 5 stars
2
2 out of 5 stars
2
1 out of 5 stars
3
95 reviews in total

Review summary

SANZA.co.uk is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Literally the best and only place to…

Literally the best and only place to get your Aussie snacks!! The best prices and variety, I placed an order on Friday a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great shop

Great shop! So nice to find NZ sweets here in the UK, fast postage, good communication.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Absolutely amazing

Absolutely amazing, had to change my order and not only did it not affect delivery time they answered emails very quickl...Read more

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🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Squashed chocolate bars

Received my order however this time, the Pinky bars were squashed and the caramel leaked out onto the packaging. Emailed...Read more

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0
🔥 High engagement

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Filter by rating:
Stefan
Stefan
1 reviews
over 3 years ago
5 out of 5 stars

Great as always

Great as always! Quick Delivery. Well packaged.

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Sarah Twain
Sarah Twain
1 reviews
almost 4 years ago
5 out of 5 stars

Brilliant service everytime

Brilliant service everytime, can't fault anything and I've been ordering for years.

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Melanie Moore
Melanie Moore
1 reviews
almost 4 years ago
5 out of 5 stars

Fantastic company

Fantastic company. Regular delivery updates. Great variety of products. Keep up the good work!!!

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Andrew G
Andrew G
1 reviews
almost 4 years ago
5 out of 5 stars

Everything arrived quickly and well packaged

Everything arrived within two days and was well packaged, thanks

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Gogu
Gogu
1 reviews
almost 4 years ago
5 out of 5 stars

Keep up the good work !

Been using Sanza for years, and always had a very good experience. Next day delivery, products are carefully packaged and great customer service if something is wrong. Fab service from these guys. Keep up the good work !

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Steven Bowen
Steven Bowen
1 reviews
almost 4 years ago
5 out of 5 stars

Yes!

Got my delicious snacks in a day and everything was packaged beautifully! Kudos to the Sanza team! Love ya

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S pringle
S pringle
1 reviews
almost 4 years ago
5 out of 5 stars

Great service, fab products

First order and everything was great. Arrived quickly with spot on tracking info, packaged well so no damage. Everything had a couple months on the dates apart from the freebie ( which was still good for two weeks) and the products were cheaper than where I've previously been buying so I'm very happy!

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almost 4 years ago
5 out of 5 stars

Excellent …

This is well run company with excellent customer service and fast delivery. I have been using SANZA for several years now, and have never been let down. The one time an item was missing from my delivery, they quickly responded and sent the item within 2 days.

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Becky Willis
Becky Willis
1 reviews
almost 4 years ago
5 out of 5 stars

So happy with this company

I received my items within 3 days of dispatch was given the exact expiry date at time of purchase and even received a free bar of chocolate. As many have said I was a little apprehensive about this website especially around Xmas everyone should be extra vigilant so I looked at not only the reviews but the reviews as well and was fairly confident they were real. My mums favorite choc bar is cherry ripe and is only available in 1 shop in the UK so I am absolutely over the money and not only that it was actually cheaper than the shop even with p&p. Definitely a repeat customer here :)

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Su Winter
Su Winter
1 reviews
about 4 years ago
5 out of 5 stars

A great buying experience

It was easy to order. Prices are reasonable - lots of items on special offer, so the chance for a bargain! It’s great to be able to buy things that are usually only avaible in Australia. I chose 2nd class delivery on Wednesday and my order arrived by Royal Mail on Monday morning. There was even a freebie chocolate bar in the parcel. Would recommend and will definitely be using them again.

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Mike B
Mike B
1 reviews
over 4 years ago
5 out of 5 stars

Bundaberg rum

First rate for despatch,packaging and delivery. First time I have used them and I am sure I will again. Well done

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over 4 years ago
5 out of 5 stars

Great service and tasty treats

I receive such a good service each time I order items from SANZA. Very quick delivery and within the time frames set out. My last order came the next day! Always very good products with long self-life. My go-to shop for tasty treats and beer!

Helpful?
over 4 years ago
5 out of 5 stars

Don’t be fooled by the website.

So when I first saw the website I was sceptical about ordering. Prices were good so kept my order small ‘just in case’. However they are brilliant, delivery arrived on the date advised, was well packaged and all as it should be. Very impressed and will be a regular customer from now on.

Helpful?
over 4 years ago
5 out of 5 stars

Fantastic

Fantastic! Will be ordering again

Helpful?
Matt
Matt
1 reviews
over 4 years ago
5 out of 5 stars

Don't be fooled by an outdated site

Purchased quite a big order a while back, it came promptly, well packaged and on good dates, the website is quite outdated in design, so I was sceptical about it, but I'll now be a regular customer! A+ for delivery.

Helpful?
jà l
jà l
1 reviews
over 4 years ago
5 out of 5 stars

Happy so far with the company.

I have shopped twice now with sanza both times great experience. Products arrived earlier than expected as I paid for 2nd class post (as it was cheaper by weight). Love L&P so glad I can get it here in the UK and the prices are not that bad considering they import the items. Ohh and violet crumble are to so tasty. Happy with their service so far.

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S Thomas
S Thomas
1 reviews
over 4 years ago
5 out of 5 stars

First time using them but it won't be…

First time using them but it won't be the last. Dispatched pretty quickly and delivery was very fast and reasonable. Everything was really well packed and prices were very competitive. They have a great selection of my fav products.

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Imogen Peel
Imogen Peel
1 reviews
over 4 years ago
5 out of 5 stars

Great value for money

Great value for money. Cheapest I could find these products from SA in the UK. Came really quickly and really well packaged. Very pleased with every aspect of service.

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Gary Henson
Gary Henson
1 reviews
almost 5 years ago
5 out of 5 stars

Customer service stands out with this…

Customer service stands out with this company in a sea of hit and miss customer satisfaction experiences with British companies. I received my beloved Marmite -- which I've stocked up on annually for the past 35 years when travelling home to NZ (not 2020) -- within a few days of making the order. And it came in good packaging and with a gift; what a lovely touch!

Helpful?
Andy M
Andy M
1 reviews
almost 5 years ago
5 out of 5 stars

Speedy delivery

Can't fault the service at all. They gave a date of when the parcel would be shipped and less than 24 hours from being shipped, the parcel was delivered. Would definitely recommend.

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