SANZA.co.uk

We ordered a large number of items for a special event and left plenty of time for delivery. We were not aware the delivery required a signature and to be handed to a person, without giving a specific time (range of time only). This was a huge issue as we work full time, as do our neighbours. Multiple emails did not bring any resolution snd the items arrived after the event and many of the biscuits were broken. I would not order again as it was a huge disappointment and a major hassle dealing with the delivery. Plus broken Tim Tams are not that nice! There was no option to collect the item from a delivery point or leave without a signature/ handing to a person.

Do not be put off by the website these guys are better than Tesco! I needed a couple of bottles of Bundaberg Rum as a thank gift for an Aussie mate and couldn't find stock of it anywhere. Stumbled across these guys yesterday doing a Google search and was slightly hesitant about putting an order in but I really didn't need to be. Absolutely to their credit two perfectly packaged bottles rock up at my door in less than 24hrs. If you want to complain about something, yes they are a little on the pricy side but by no means a rip off, given you can't buy this rum in the UK. All in all, a great place to buy a hard to get product.

The service was good, and the food was delicious. The atmosphere was very comfortable.

I've been a loyal customer of Sanza for years! It's mine and my mum's favourite place to shop for our beloved cherry ripes double dipped!!! 😍🤤 I also like my burger rings, cadbury's dream white chocolate, Whittakers peanut slab, as well as many other Australian and New Zealand snacks that are available through their website. Shopping on the website is an enjoyable and user friendly experience. Not all online shops that sell perishable goods, have the Best Before Dates listed for their products, but Sanza include this information in their description. There have been occasions when this information has been missing from a listing, although you can just email them and they'll get back to you swiftly with the information that you require. Another major positive is that shipping and delivery is super fast! If you order on a working day during their workings hours, your parcel should be dispatched the same day. If the following day after dispatch is also a working day, you should receive your parcel on that day/next day after shipping. I really like the fact that my parcels are fully tracked so I know exactly when to expect it to arrive! It even shows me (on DHL tracking) which stop the driver is at so I know how many stops are left until mine. I find this feature incredibly useful! Although, I'm not sure if next day delivery via DHL and full tracking only applies to orders over £50, so make sure you check the shipping information before you place your order! Anyway, to wrap things up, I've kept coming back to these guys over the years because they've got a wide variety of snacks to choose from, their customer service is professional and helpful, their prices are competitive, and shipping/delivery is an absolute dream! I highly recommend Sanza! 😊 Edit - I forgot to mention that one of the snacks I received tasted stale, although it was in date. Sanza responded quickly and were very apologetic. They sent out a replacement and I received it the following day. If that's not incredible customer service then I don't know what is!

This was my first order placed and I was very pleased with the service. My order arrived extremely quickly and well packaged. The items are lovely. I have just discovered Whittakers chocolate and think that I may become addicted 🥰 Thank you very much for the great service!

Good service and fast dispatch, will be ordering again :) the shapes were delicious

I’ve been using SANZA for 14 years now ever since I moved from Australia. Great to deal with, reasonable delivery times. Thank you for stocking Twisties! The best chip/savoury snack ever invented.

Made 2 orders for tim tams easy to order and quick delivery and you could track with post

Ordered a small drinks order late 14/2 delivered. By 1200am 16/2 absolute fantastic service from stsrt to finish also packed superbly deserved 10 stars

Awesome service and products, got some last minute SA / NZ gifts and came the next day! highly recommended

Excellent service and communication. My daughter received her parcel couple of days after I ordered it . Great products too. Highly recommend. Definitely will be ordering from here again . 10 out of 10 from me .

I had forgotten all about this company until we returned from Australia. Phew! I was able to purchase Allens Killer Pythons. Excellent service and they were packaged very well. Will definitely order again.

This company is outstanding. I placed an order and it was delivered the next day. All the items neatly and carefully packaged. The website is clear and easy to use. Amazing to get your favourite Australian foods at great prices within the UK. Thankyou Sanza!

Love this company when I need my fix of NZ treats ! Really well packed and fast delivery. Thank You 5/5

Wow, I never thought I would be able to buy NZ's Griffins Gingernuts in the UK - but I could! Service was prompt in just a few days, well packed and genuine product. Will definitely use again, very impressed.

Tremendous service all round. Ordered Friday and arrived Monday. Very carefully packed and all arrived in perfect condition. Prices are very competitive too and postage costs extremely fair. Will order from SANZA again for sure!

Living in the UK but from Australia. This site makes it so easy to get snacks and things I miss from home

hidden gem, quick delivery and relaible, this was my second order, thanks!

I wanted to treat my bestie in the UK with some NZ goodies for her birthday. Ordered from this site and couldn't have been happier. Original package went out quickly but my friend had trouble picking it up from the post office due to the strikes and it was returned; she contacted the company and they quickly sent out another package with no postage charges. Excellent customer service.

My favourite company in the UK for any Aussie goods. So happy I can finally get Aussie goods. Sent quickly and any queries are replied quickly. Buy the Aussie dairy milk! So much better than our UK ones.