Run & Ride

4.7186147186147185 out of 5 stars
4.7
Excellent231 reviews

TrustScore

4.7
4.7186147186147185 out of 5 stars
Excellent
5 out of 5 stars
201
4 out of 5 stars
16
3 out of 5 stars
1
2 out of 5 stars
5
1 out of 5 stars
8
231 reviews in total

Review summary

Run & Ride is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about expensive and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Dishonest

Dishonest - Ordered and paid for a new mountian bike. (not cheap) Got sent an email a day later saying they didn't actua...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Run and ride bike fit…

Used Matt at run and ride this morning for a bike fit and can’t thank him enough, so helpful and so much knowledge to of...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The whole event was just fantastic well…

The whole event was just fantastic well organised throughout the day food & drinks was lovely hopefully we will get more...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great 12km trail run

Myself and my grandson had a fantastic run. Well organised and a great atmosphere. Thankyou

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0
🔥 High engagement

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over 4 years ago
5 out of 5 stars

Happy days!

Easy to use website, very prompt delivery - couldn’t ask for more really! I will certainly use the company again 👍

Helpful?
SJB
SJB
1 reviews
over 4 years ago
5 out of 5 stars

Straightforward service

Straightforward service. Quite happy with everything.

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customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Order some jockey wheels online late on…

Order some jockey wheels online late on Monday, they arrived in the post Wednesday morning, very impressed

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Colin A
Colin A
1 reviews
over 4 years ago
5 out of 5 stars

Purchase - Scott Addict RC 30 Yellow Road Bike

Went in to look at potential new road bike. Matt was great measuring both the bike and me to ensure a suitable fit. Collected the bike a few days later, superb after sales with pedals, bottle cages etc fitted and really good detailed 'handover' of what's required to maintain the bike to keep it at its best. 2nd bike I've bought from Run & Ride and the sales / after service has always been excellent. Shout out for their service / repair team also... high standards and great value.

Helpful?
Richard
Richard
1 reviews
over 4 years ago
5 out of 5 stars

Great service

Great service - called to check details on an item on the website, friendly and helpful. Order (XT derailleur) despatched very quickly and all for a very competitive price. Thank you!

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Stacey
Stacey
1 reviews
over 4 years ago
5 out of 5 stars

Positive experience

Rang up with item enquiry, staff was friendly and informative. Purchase was sent same day.

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Joanna P
Joanna P
1 reviews
over 4 years ago
5 out of 5 stars

Easy and straightforward ordering process

Placing order on-line was very easy. I received confirmation of purchase via email and the order arrived in time as advised at time of placing it. The purchase was a gift to my daughter, who was very happy with it.

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Mr W Burdock
Mr W Burdock
1 reviews
over 4 years ago
5 out of 5 stars

Good service

Good service, computer in stock at a good price.

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Ricky Davies
Ricky Davies
1 reviews
over 4 years ago
1 out of 5 stars

Very Disappointed

Ordered two hope rotors on the 10th of the month and delivery was supposed to be between 20th-26th May. When I called to chase it up the person told me 5 weeks from order date plus delivery. I’m so disappointed as this was a gift for my son’s birthday early June. Terrible service. I shouldn’t have to chase items.

Helpful?
Neil
Neil
1 reviews
over 4 years ago
5 out of 5 stars

Excellent service

Very impressed with the call i had to put in the team, and the speedy delivery. Thanks guys!

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Rasmus
Rasmus
1 reviews
over 4 years ago
5 out of 5 stars

Rock Solid!

A good website with a outstanding selection of pieces.Nice price and fast delivery. Would order from them again. Cheers!!

Helpful?
Hugo Mota
Hugo Mota
1 reviews
over 4 years ago
4 out of 5 stars

Meet expectations. Bring more :)

Considering it was a free event nothing to point out. It is always nice to ride along with other riders and have a nice hot drink at the end ;)

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over 4 years ago
2 out of 5 stars

Could be better

Aside from the bad weather which couldn’t be helped and also wasn’t forecast. I thought the route was let down by the seriously poor road surfaces on the majority of the ride. There were also far too many main roads and dual carriageway to contend with.

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over 4 years ago
5 out of 5 stars

Brilliant route

Brilliant route, which we'll do again.

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over 4 years ago
5 out of 5 stars

Great and challenging route

Great and challenging route. Will be riding this again. Great staff. Yet to spend any money with them due to the current situation but when things settle I certainly will do.

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Si Bott
Si Bott
1 reviews
over 4 years ago
5 out of 5 stars

Fantastic event as always!

Fantastic event as always!! Great route 👍

Helpful?
over 4 years ago
5 out of 5 stars

Loved the route, and the friendly staff

Loved the route, the weather less so but I can't blame R&R for that :-). Free cake and coffee; what can I say? Lovely friendly bunch. Please support your local shop and get down there and buy some stuff!

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over 4 years ago
5 out of 5 stars

Reliability Ride

2nd event I've ridden organised by Run And Ride. Excellent communication, gpx file sent 3 days prior to event so no last minute panic. Free refreshments at the end a nice touch. Would 100% recommend

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Richard Pugh
Richard Pugh
1 reviews
over 4 years ago
5 out of 5 stars

Nice ride

Nice ride, well organised in difficult times. Hail a shame but soon dried out.

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over 4 years ago
4 out of 5 stars

Great organisation

The organisation of the event was great. I thought the course was really challenging and would perhaps exclude new riders

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