Run & Ride is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about expensive and communication.
Myself and my grandson had a fantastic run. Well organised and a great atmosphere. Thankyou
Cannock Chase Half Trail Marathon was one of the best race experiences I've had. Plenty of car parking, room for camping, well laid out arena. Food and drink available. Brilliant course (not for the faint hearted). Excellent family/friendly atmosphere.
Challenging course and well organised although the first few miles were a struggle due to the route taken and volume of starters, this was a similar problem to the last one. However the course is great, well signposted and with plenty of feed stations. Great fun and an enjoyable challenge.
I tried to defer my entry to this race and I contacted the race organiser on 9th Sept - he replied telling me I had to do it via racespace. I contacted racespace as I couldn't work out how to defer. Race space said that the race organiser hadn't allowed this option. I went back to the race organiser who didn't reply until after the 2 week cut off. He then did reply and told me I was too late. I pointed out that I had tried to do this earlier and I have had no response. I rang Run and Ride several times and I kept getting told the organiser wasn't available. I am not the only person that has had this problem as it turns out. As a race organiser myself of a large 10k road race i find this unacceptable. A road race carries lots of expense but it still makes a profit and we can offer deferrals why can't this race and why be so difficult about it. Why not just be honest! It is the lack of honesty that is bothersome. Sadly I won't be entering a run and ride event again and I won't be encouraging the athletes I coach to, either. As can be seen from the response below they aren't great. I tried to cancel/defer my race BEFORE the 2 week cut off but couldn't. How many times do I need to point this out?
Brilliant event, well organised, lot of thought put into the route. Tough but enjoyable route. Friendly organisers. Only negative would be plastic cups to ask runners to carry their own refillable cup. Will be back next year.
Well organised and great atmosphere. Trail route just a nice mix of ups and downs. Only issues for me is the use of plastic cups and bottle at check points and at the end. Consider this being a cup/plastic free race? Lots of other trail races are already doing this - get runners to carry their own little cup for a drink at checkpoints? Other than that - I will be back next year and thank you for organising.
Ran the Cannock Chase Half Trail Marathon on the 26th Sept. Well organised, friendly, fantastic but tough route. We will definitely be back next year.
Ran the Cannock Chase half train marathon in September 2021 and the event was brilliant. The organisation was excellent and the course was very challenging and interesting. It can’t be easy setting up events like this and the team aced it
Great event, well organised! Would definitely run it again next year!!
Great customer service. Super friendly staff with wealth of knowledge and easy to talk with. Excellent range of products and bikes (even at this time post Brexit and covid). Laid back attitude compared to some shops I've been into, no pressure to buy anything but happy to chat and offer advice. Always been pleased with how my bike feels after being in the workshop. Being open on a Sunday is a bonus too!
Never used run and ride before, I looked at the reviews and all seemed OK. Easy process delivery was quite long but this was portrayed as you ordered. Really happy with the price and info they even sent me a free cover that was supposed to be in the deal after a quick phone call excellent service will use again.
The service was good and it arrived quickly, but the box the item was in had clearly been opened and the item taken out. This was disappointing.
Fast delivery easy site to use. Trainers didn’t suit my foot so unfortunately had to return . Fast refund
Ordered of the website which was really easy. Delivery was faster than anticipated and the product lived up to expectation. Would definitely use again! Bought the Hokas for my brother and he loves them so much I may treat myself!
Excellent service & delivery. Really pleased with my purchase, it was as described
Great and speedy service
Very happy with the price, delivery and customer service. Great price on a Garmin Watch.
Wrong sized shoe was sent in the wrong sized box which was frustrating. However, when I rang to return, the help and advice that was given was really informative and extremely helpful.
Great price on Garmin watch. Prompt shipping. Happy customer.
Ordered Thule 599 cycle rack. Cheapest I could find. Was delivered well within stated time. Excellent product, excellent service. Recommended.
Great company very good service
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