Run & Ride is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about expensive and communication.
Myself and my grandson had a fantastic run. Well organised and a great atmosphere. Thankyou
This is the one event i look forward to each year since first doing it in 2019. An amazing route which takes you places around the chase you'd probably miss. A well organised event which i will be participating for as long as my legs allow.
Great event, well marshalled with great encouragement from them, registration village was great with plenty of drinks and food.
Really excellent service -I ordered a pair of trainers (at a great price) and Fed Ex delivered two days later. Perfect from start to finish. I will be using Run and Ride again.
I received my Ronhill Nightrunner Gloves and Ronhill Mens Life Night Runner Half Zip Tee in the post from Run and Ride. This was delivered quickly with free delivery. The items were well packaged enclosing a clear invoice. I was pleased to bits over the gloves which were outstanding and have yet to try the Tee. This was a great bargain at 50% off and the cheapest on the internet. The website is clear and easy to navigate. They are a good company and I would recommend Run and Ride.
Bought two items recently. One actually ended up being out ot stock, but was sent out ASAP and customer service was great. The other was posted out next day - price on each was excellent.
Ordered a pair of Hoka Mach 5 arrived next day. Exceptional service from Matt. Thank you.
A Hope mtb head stem ordered, best price, delivered when quoted, couldn’t be better
What a great shop just taken my bike in for a silver service plus new cassette and chain etc it has comeback like a new bike , I’ve been to other bike shops and never before have they cleaned it this good. Good knowledgeable friendly staff especially Paul Thanks I will be back!
Fantastic challenging run. Breathtaking views, even more breathtaking hills. 100% recommend
I recently took part in the Dirty Dozen and Cannock Chase Half Trail Marathon races by Run and Ride. Couldn't fault the events, so well organised. Loved the events, the medals, the free event photos too were a lovely touch. Thank you for such great events!
Very well marked and very well marshalled. Thank you, (as I didn’t get lost in the woods!)! Waited for me as I was the last one in! I appreciated your patience, many thanks to all involved. Very challenging: many steep downhills, but on the whole, I think it’s a great trail half! Thank you very much.
I have visited a couple of times. First thing to say is the customer service is excellent. Really friendly - not at all snooty. As a novice I felt valued and supported- not talked down to. They were very patient gave good advice but not pushy. Prices were cheaper than the suppliers on line offers. Latest purchase was a beautiful bike purchased with the assistance of Pedro. A perfect choice I love it. It’s a bit of a trek for me but this is my go to cycle shop.
The Cannock Chase Trail Half Marathon was the hardest but most enjoyable half marathon I have ever ran and I will definitively be back next year. The course was set in beautiful surroundings, was well thought out and really tested you. I liked that there wasn't any pressure about chasing cut off times and I was able to enjoy the experience more.
Well organised, approach to safety was on point, especially in the areas of drops and "A" line. Got a participant medal!! as well.
Great customer service - very impressed Visited on a very busy Saturday afternoon, greeted as I entered asking if I needed some help, I was looking for some Women's, tall fit, winter running tights, assistant explained not much on display but would look in stockroom, came back with 2 pairs, perfect fit - I brought both pairs
Not happy with the Cannondale I bought, service and customer service. Period
Best customer service in the UK, really nice people who know what they are doing. Recommend.
Excellent, reasonable product price, responsive customer service, quick delivery. recommend their service.
AMAZING online service from start to finish. Came across them when another biking store let us down with an order that took months. This order came super quick within days with great access to tracking and updates. We will be using you guys in the future now! Thank you so much!
I’ve used the shop a few times over the years and more recently bought a new bike from them. First class, honest service end to end and have since been back for some upgrades to the bike. The guys are always a pleasure to deal with and I wouldn’t use anywhere else.
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