Run & Ride

4.7186147186147185 out of 5 stars
4.7
Excellent231 reviews

TrustScore

4.7
4.7186147186147185 out of 5 stars
Excellent
5 out of 5 stars
201
4 out of 5 stars
16
3 out of 5 stars
1
2 out of 5 stars
5
1 out of 5 stars
8
231 reviews in total

Review summary

Run & Ride is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about expensive and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Dishonest

Dishonest - Ordered and paid for a new mountian bike. (not cheap) Got sent an email a day later saying they didn't actua...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Run and ride bike fit…

Used Matt at run and ride this morning for a bike fit and can’t thank him enough, so helpful and so much knowledge to of...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The whole event was just fantastic well…

The whole event was just fantastic well organised throughout the day food & drinks was lovely hopefully we will get more...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great 12km trail run

Myself and my grandson had a fantastic run. Well organised and a great atmosphere. Thankyou

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Bp
Bp
1 reviews
about 5 years ago
5 out of 5 stars

Fabulous customer support

Fabulous customer support Very knowledgeable and reasonable prices. Milford is my go to store and we reccommend everyone we know that cycles or runs

Helpful?
customer
customer
1 reviews
about 5 years ago
5 out of 5 stars

Great products, great service

Have used Run and Ride for over three years since moving to Stafford. Have bought some fantastic running and cycling products over the years and been given great advice on both running and cycling gear. No hard sell’s just honest, helpful people who clearly have a passion for what they do. Their coffee is pretty decent as well. Had the homemade Flapjack once, the less said about that the better.

Helpful?
James Gill
James Gill
1 reviews
about 5 years ago
5 out of 5 stars

Had a great experience buying three bikes…

Had great experiences buying three bikes now from Matt over the years Knowledgable, helpful, and ALWAYS goes the extra mile.

Helpful?
Paulo pereira
Paulo pereira
1 reviews
about 5 years ago
5 out of 5 stars

Great service

Great service

Helpful?
about 5 years ago
5 out of 5 stars

I was concerned reading these reviews

I was concerned reading these reviews, however this was the only company in the UK who had the item I wanted, so bought it online. Also they have a voucher scheme, which meant it was also the cheapest price on the web. Got a confirmation e.mail, plus emails on the delivery, and it arrived today well packed, earlier than expected. So I can only speak as I find, but for me they are a superb company, who I will use again

Helpful?
CJ
CJ
1 reviews
over 5 years ago
2 out of 5 stars

Ready Steady No !???!!

On your Marques Get Set No? ***Not a good experience and not a good start off , I tried the store due to them saying they are small but professional, I firstly ordered on a Sunday, got a confirmation, heard nothing of dispatch by the Tues, rang up told they only received notice the Tues and forwarded it to another branch, the other branch then said they were hunting for item basically it was turning into a nightmare and was a amateur display, majority of staff were courteous, I managed to get instant refund when the " new" member got over the technical problem! Never again for me too many excuses including using Covid as a crutch... Hope everyone else has a better experience, but it is a clear sign of lax when they advertise what they don't even update whether it exists or not or a poor system of stock management.... No managers were at hand etc and the final attitude was borderline blasé

Helpful?
over 5 years ago
5 out of 5 stars

Great products and Customer Service

Just started running and was recommended to get some good shoes. Spotted this shop in Stafford so thought I would try them. I was very impressed with the knowledge of the staff. I was asked what I needed the shoes for, and then got to try various makes. What also impressed me was their in door running machine. I would definitely recommend this shop.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Run & Ride

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.