Travelled with RSD to Nepal in June
Travelled with RSD to Nepal in June. Very good holiday, saw lots of interesting places, guide was superb and hotels were of a good standard. I would recommend the RSD holiday to Nepal
3.4
Average
356 reviews
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Review summary
RSD Travel has mixed reviews from customers. Customers particularly appreciate great value and service, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Cultural trip to Sri Lanka
I have travelled with RSD a few times and have never had a bad experience. An excellent way of seeing a country at an affordable price.
Fantastically beautiful country with lovely people
Went to Sri Lanka with RSD - fantastic countryside, amazing friendly people, good hotels and an amazing journey around the country in all its guises - one of the best trips of my life (I travel 10 mths a year) - why so good - people, no hassles of any kind going out, low cost economy, wonderful weather - an absolute gem of a holiday full of variety with something for everyone.
An Absolutely Fantastic Trip To The Balkans!
We had a wonderful holiday seeing so many UNESCO sites in Kosova, North Macedonia, Montenegro & Albania. Except for the last one, which was a little bit "Soviet era", the hotels were lovely with excellent food, very comfortable indeed. Our Turkish guide Gdoikca went above & beyond to help all passengers on her coach, even rescuing a hearing aid, which had fallen out in Cafe Mozart in Budva, Montenegro & organising for someone to drive it to our hotel at least 2 hours away so we had it before the coach left next morning.
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www.rsd-travel.co.uk
All reviews
356 total • Write a review
Showing 21 - 30 of 352 reviews
B
Barbara
US
Rhodes and Turkey
I would not recommend RSD travel to anyone and will certainly not be using this company ever again. Please read the literature very carefully as although the beautiful UNESCO sites are visited you do not get nearly enough time to explore (barely 2 hours in each place), with the focus being on the HARD sell at carpet, jewel and leather factories. This seems to be a common theme among most of their offered tours! The merchants at these factories hone in on the most vulnerable and take rhem into separate rooms to “seal the deal”. ENGAGE WITH THEM AT YOUR PERIL! The travel rep was rude and as far as I am aware “tips” are exactly that - optional and discretionary for good service, not something to be demand or constantly reminded about as a focal point over the mic throughout the trip! He also made a point of requesting customers take whiskey across the border for him, buying 8-10 bottles. Pretty sure this practice is illegal!! At the jewellery factory our tour guide made a comment about the smell of money on the coach as people had not bought enough goods in the factory! He made fat shaming comments about a runner outside on our way to Ephesus - this was very shocking and not very professional! I refused to “tip” such a rude and arrogant man. At every point it seemed like an opportunity to con people out of as much money as they could. What appears a decently priced experience became less so as more and more “extras are added at every opportunity! The last “free” week was not free at all if you opted for the “all inclusive” option. Price of room and all inclusive package for our “5 star” hotel was actually seriously cheaper on booking.com than RSD were charging for the food and drink package only. The reps continually hard promoted the additional week food and drinks package and asked for this package to be paid in cash! We were in the middle of nowhere but managed to find some decent restaurants on foot and also hired a car and found some really lovely places which cost us much less! The 5* hotel had sadly seen better days and was definitely only 3* at best but we still had to pay another 105 euros on top for the 5* city taxes!! I will never again travel with a company who do not tell you where you are staying before you travel in order to upsell their food and drinks packages or give you the opportunity to check out the reviews for yourself.
Date of experience: April 26, 2025
ES
Absolutely Appalling
Absolutely Appalling – A Scam Disguised as a Holiday! Avoid RSD Travel at All Costs This was, without a doubt, the worst holiday experience of our lives – and we're speaking on behalf of more than 100 people in our group. RSD Travel should not be allowed to operate. Their deceptive, disrespectful, and discriminatory practices are utterly unacceptable, and what we experienced during our 15-day holiday to Turkey and Rhodes was closer to fraud than tourism. Here's a breakdown of just some of the countless issues: • Blatant Lies from Day One: We were told our flight to Rhodes was delayed due to “bad weather.” This was false. We checked and found more than 10 other flights had landed with no problem. It became clear they were stalling to combine groups from Germany, Manchester, and London. • Missing First Day & Meal: Our first day – including dinner – was simply scrapped with no explanation or compensation. • Disrespectful Tour Leaders: Rude and dismissive, especially towards elderly passengers. We were constantly rushed, spoken down to, and treated with zero respect. • Discriminatory Treatment: German travellers were accommodated in a proper 5-star hotel (Rhodes Palace Hotel), while the British and Irish passengers were dumped in a rundown 2-star resort (All Senses Nautica Blue Resort & Spa). The contrast was so blatant it felt racist. • Itinerary Manipulation: The planned sightseeing was cut short to make time for stops at overpriced factories (carpets, leather, jewellery), where passengers were pressured to buy. This was clearly arranged for commission. • Forced Tipping: Tour leaders demanded tips in advance and publicly shamed those who didn’t pay. • Appalling Hotel Conditions: o No water pressure or hot water o Isolated location, far from the city o No WiFi in rooms o Unclean rooms with unchanged sheets o Only two teenagers managing housekeeping o No lift access, awful food, poor hygiene • No Medical Support: When someone needed urgent medicine, we were told to walk for an hour – no help, no transport. • Chaotic Check-In: In Rhodes, they failed to organise group check-in, leaving 200 elderly passengers queuing in the rain while staff scrambled with our passports. • Shuttle Scam: We were told to pay €12 per person for a shuttle that only operated for two days out of seven. • Overpriced Excursions: Sightseeing tours and boat trips sold for €60-€70, which were available locally for €20-€30. • RSD Disowned Their Own Tour: When we requested a meeting in Rhodes, the local rep claimed he wasn’t even affiliated with RSD and proceeded to rant about his own health issues before yelling at us. • False Advertising – The ‘5-Star’ Resort: o In reality, a tired 2-star resort o One hour from town o Cold indoor pool with no changing rooms o €25 fee to use the sauna and showers o No seafood, barely edible food o No international standards whatsoever • Hidden Charges: o Council tax of €105 (€15 per night) o Advanced payment of £270 for food – we later discovered the hotel charges only around €50 per night including food o Hotel manager confirmed he never received this money – where did it go? • Health & Safety Concerns: Unsafe facilities, no proper staff, constant complaints ignored. • No RSD Support: Promises of daily reps on-site were false. No support, no help, no interest. • Fake Compensation Scheme: When people complain, they’re given a £500 voucher – a trap to push you into booking another holiday and spending more money. In Summary: This was not a luxury or cultural holiday. It was a bait-and-switch operation, designed to extract as much money as possible while delivering the bare minimum – if that. We were lied to, manipulated, overcharged, and mistreated throughout. We have collected extensive evidence (photos, videos, receipts, recordings) and will be submitting official complaints to UK and EU consumer protection bodies, as well as tourist boards and watchdogs. DO NOT BOOK WITH RSD. They are not a travel company. They are a sales funnel disguised as a tour operator. If I could give zero stars, I would. They deserve public investigation, not customers.
Date of experience: April 26, 2025
c
customer
US
Lots of coach travel
There's a lot of coach travel involved - about 1500 km. Some early starts and late arrivals at hotels. The gourmet package is essential to avoid going hungry in the evenings but don't expect gourmet food. Hotel standards are variable from good to poor. Had a great time despite some shortcomings. Great value.
Date of experience: April 24, 2025
C
Customer
US
This was our first time holidaying with…
RSD Travel Andrea H This was our first time holidaying with RSD Travel and we would certainly go on holiday with them again. The trips were well organised and the tour guides and drivers were very helpful and knowledgeable. Staff at all the hotels were also helpful and nothing was too much trouble.
Date of experience: April 24, 2025
CF
A fantastically organised holiday to Northern Cyprus
A fantastically organised holiday to North Cyprus. RSD travel as always gave us an amazing experience. The hotels were superb and so was the food. Guide fabulous and sights terrific. A fantastic value holiday. Thank you RSD . We have had 5 holidays with you and we are going again in October. The value of your holidays are just brilliant. Loved every minute.
Date of experience: April 24, 2025
BT
RSD trip to North Cyprus - thoroughly recommend
This was a long anticipated trip to North Cyprus with RSD. It was packed full of interesting sites - Crusader castles, churches, monasteries, mosques and archaeological sites. Our guide was informative, supportive and funny with his anecdotes. Would thoroughly recommend this trip.
Date of experience: April 19, 2025
GE
Cultural Tour of Balkans…
Just completed a magnificent eight day cultural tour of 4 of the Balkan countries with RSD Visting Albania, Kosovo, Montenegro and North Macedonia. Overall cost for two of £1038 is exceptional value for money and included flights, accommodation and half board. Difficult to put into words how spectacular the countryside and mountain views are as you travel from country to country. So as not to mislead it was not perfection all the way as one or two of the hotels could have been better in particular the food and some of the lengths of staying areas could have been longer eg the wonderful Bay of Kotor. In conclusion however this is definitely tour I would recommend and we will definitely looking for other RSD tours to experience.
Date of experience: April 18, 2025
KM
e Rhodes and the Aegean 15 day tour
Currently on the second week of the 15 day Rhodes and Aegean Tour with my partner, fantastic experience and outstanding value for money. Excellent opportunity to visit heritage sites and access to local culture. Our our week one tour guide Gulchin (Rosie) was wonderful, informative and engaging and made it a trip to remember. We are now enjoying the second week in a lovely hotel. Highly recommend.
Date of experience: April 17, 2025
c
customer
US
Very disappointed
We are a married couple and have the same surname. We booked together on one booking. When we arrived to check in, we were given seats not together and not even in the same row. The airline said the seat allocation was the tour operator’s responsibility. So for the 7 hr flight to Dubai and then the 8 hour flight to Shanghai, we are not together. Maybe some married couples would be happy with that, we are not. This is not a good start to a long awaited holiday
Date of experience: April 15, 2025
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