Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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Katie Vernon was very helpful and explained the issue I was having very well.
Date of experience: June 28, 2024
I do not recommend to do your referencing with this company. An unprofessional & impolite team behind their referencing. Sending email to the wrong emails. Do not check the documentation and wasting a lot of time of tenants. Very frustrating with their service I could give 0 if I could
Date of experience: June 27, 2024
Excellent & prompt help from Rahima at customer support Thankyou
Date of experience: June 27, 2024
Rahima was amazing at Rightmove. Super quick and helpful with resolving the issues we were facing on removing properties which we had let online.
Date of experience: June 21, 2024
Why have they changed their website. From a brilliant website to awful.
Date of experience: June 21, 2024
Great company well organised
Date of experience: June 18, 2024
