Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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The referencing arm of this company are incapable of logical thinking, common sense and even making a decision. Avoid if you can, which is backed up by other reviewers on this site.
Date of experience: July 15, 2024
quick turnaround on sorting issues
Date of experience: July 15, 2024
Just wanted to give a shoutout to Haydn. He was really helpful when helping us set up broadband for our first rental. His attitude is very friendly and nothing is too much to ask. Thank you Haydn for helping make our move a stress free as possible.
Date of experience: July 10, 2024
As an agent who uses Rightmove to market properties i had a frustration that one of our properties was not showing up in the area that it is situated. A call to Rightmove Support and Rich Allen sorted the problem for us without hesitation. Really appreciate your help Rich. Many thanks Jeremy JDM Estate Agents
Date of experience: July 10, 2024
Katy Vernon in rightmove customer support was incredibly helpful and attentive. She listened to my problem, understood it and fixed it instantly. It was a tricky issue which she solved perfectly. Many thanks Katy
Date of experience: July 5, 2024
Cheryl was very helpful and thorough with a query I had today. Thank you
Date of experience: July 4, 2024
"Get an instant online valuation". Their valuation is inaccurate, it is not available instantly and is not available online. It's just a way for them to collect email addresses to sell on.
Date of experience: June 28, 2024
