Rightmove has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Right move is set up to sell financial services (like mortgage products) and promote estate agencies that pay for additional promotion. Registration is painful, taking 5 mins to wade through their security protocols
Great customer service, you couldn't ask for better.
I would give minus stars if possible. Our letting agent uses Rightmove referencing: So the Rightmove rep, Craig called my wife and within 30 seconds insisted on access to her bank account (?!). Then, when she declined and offered the usual payslips and statements, the rep said, "You want this property, get over it and swallow the pill". I have never heard such unprofessional nonsense in my entire life. I am absolutely insensed and who in their right mind would give bank account access to a complete stranger in Ireland??? Who the hell do these people think they are? Does anyone trust 'Rightmove' with their personal financial data, you'd have to be insane.
Cheryl Hine, very helpful got issue resolved in minutes
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Jade Haydar provided me with such a great service relating to an issue I had with logging into my rightmove account. She was efficient, helpful and proved to be an asset to rightmove. Thank you for your help Jade!
Date of experience: August 6, 2024
I've been using Rightmove for quite some time, so familiar with most facilities on the website and how they work. But I had a house in my saved list which I no longer needed and it was taken off the market as well, but the house refused to go away via all the normal methods. I contacted Rightmove to ask for help and Cheryl Hine responded. She has been extremely helpful through several emails offering me different things to try which unfortunately haven't worked, so she is escalating the issue to another team. She was very courteous throughout. A credit to the Rightmove team.
Date of experience: August 2, 2024
jade was lovely when i explained the problem she looked into it for me and rectified the problem so our vendor was happy which is always a good thing!
Date of experience: July 31, 2024
Good enough website. Like the edit area bit though would like some filters for no of bathrooms, must nots (wife hates gardens) and pet friendly.
Date of experience: July 29, 2024
We were extremely impressed with the assistance provided by Jade Haydar. She went above and beyond to ensure our needs were met, demonstrating exceptional dedication and professionalism. Should we have any further issues, we will certainly be requesting to work with her again.
Date of experience: July 26, 2024
Meghan from Newcastle is a lovely and very professional adviser. She took her time to give us the best package Her accent is clear and easy to understand. She is so kind and helpful I feel so relax now with my move. Thank you to the Newcastle team
Date of experience: July 26, 2024
After 4 years of living in the property our deposit was not returned fully. We were charged Β£60 for two canvases that were still there when we moved out. I have recorded a video of the condition when we moved out and shown the canvases were there. Crazy. Landlord and property agencies will always make money from people.
Date of experience: July 25, 2024
Jade was excellent today, after listening to our issues, sorted it and did it with a smile. Really good service as always 10/10 !!
Date of experience: July 22, 2024
