Review summary

Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

A
Great communication

Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice

AA
Great service

Great service! Friendly staff

FB
On time and delivered with no fuss and…

On time and delivered with no fuss and a pleasant attitude. What more do you need.

c
Highly recommend Rhenus delivery

Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful

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All reviews

1,000 total β€’ Write a review

Showing 181 - 190 of 996 reviews
A
5 out of 5 stars

Good experience

Kept me up to date with time of arrival and phoned when they couldn't find the house (not unusual). Very polite and delivered inside exactly where I wanted the parcel.

Date of experience: June 30, 2025

D
5 out of 5 stars

Great service

Very friendly, polite and speedy at the mattress collection task. Respectful of our property/decor and they were efficient at getting the mattress down 3 flights of stairs.

Date of experience: June 30, 2025

Jd
5 out of 5 stars

Prompt and friendly service

Great communication and both delivery drivers were very friendly and helpful as my address is not the easiest to access

Date of experience: June 30, 2025

IP
5 out of 5 stars

Really helpful staff who were happy to…

Really helpful staff who were happy to take everything back as the had been given the wrong information

Date of experience: June 30, 2025

M
5 out of 5 stars

These guys are lovely!

What wonderful delivery drivers! They called me half an hour before they were due to arrive. They were friendly, polite and SO helpful. Even in this extreme heat they carried heavy boxes up TWO flights of stairs and were even respectful enough to take off their shoes without me having to ask. I haven't heard of Rhenus before but I hope to have many more dealings with them.

Date of experience: June 30, 2025

Ac
5 out of 5 stars

Great updates delivery on time really…

Great updates delivery on time really nice delivery guys

Date of experience: June 30, 2025

D
5 out of 5 stars

All was

All was good than you

Date of experience: June 30, 2025

JM
5 out of 5 stars

Great communication about timings of…

Great communication about timings of the delivery and the delivery itself was quick and easy.

Date of experience: June 30, 2025

JO
5 out of 5 stars

Your delivery driver was delightful

Your delivery driver was delightful. Helpful and informative.

Date of experience: June 30, 2025

M
5 out of 5 stars

A big thank you

I would like to say a big thank you to the efficiency of Rhenus. Communication excellent with updates throughout. To both delivery gentleman being very curtesy and swift to place items in rooms of my choice. thank you.

Date of experience: June 30, 2025

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