Review summary

Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Great communication

Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice

AA
Great service

Great service! Friendly staff

FB
On time and delivered with no fuss and…

On time and delivered with no fuss and a pleasant attitude. What more do you need.

c
Highly recommend Rhenus delivery

Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful

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All reviews

1,000 total • Write a review

Showing 151 - 160 of 996 reviews
SB
4 out of 5 stars

My delivery was set for between 7am

My delivery was set for between 7am - 9am. When no-one showed up I contacted them via whats app and was put to an agent within a good time. They advised that they were running late and sent the tracker over to keep me upto date. So apart from this little mishap which would have been better if they had contacted myself to let me know what was going on instead of me chasing them. Everything else was smooth. The link to set a date. The timings sent and the delivery drivers were very helpful and polite.

Date of experience: July 1, 2025

RE
5 out of 5 stars

Excellent service

Excellent service, polite & on time! Fantastic!

Date of experience: July 1, 2025

A
5 out of 5 stars

Arrived on time

Arrived on time. Kept me updated. Swift delivery and took couch straight into the room it was being set upstairs.

Date of experience: July 1, 2025

DW
5 out of 5 stars

On time. Courteous. Good communications

On time. Courteous. Good communications. Just as it should be

Date of experience: July 1, 2025

KA
5 out of 5 stars

Quick delivery and very polite delivery…

Quick delivery and very polite delivery staff.

Date of experience: July 1, 2025

DD
5 out of 5 stars

First class.

Delivery was on time with good communication for delivery times. Very pleasant and friendly on arrival. Whole experience was 1st class. Thank you.

Date of experience: July 1, 2025

TP
5 out of 5 stars

The delivery men were absolutely…

The delivery men were absolutely fantastic, very respectful of my house. They arrived promptly & kept me informed of their arrival. Lovely & chatty.

Date of experience: June 30, 2025

RS
5 out of 5 stars

The product was really good quality

The product was really good quality. Was kept in touch re delivery. Delivery men were delightful.

Date of experience: June 30, 2025

AC
5 out of 5 stars

Very good and delivery men polite and…

Very good and delivery men polite and professional

Date of experience: June 30, 2025

MJ
5 out of 5 stars

They came when they said they were…

They came when they said they were coming called before to say how long they would be and were very friendly and polite

Date of experience: June 30, 2025

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