Great communication
Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice
Rhenus Home Delivery UK is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Great communication before - clear time window for delivery. And a call 20 mins away. Delivery to room of choice
Great service! Friendly staff
On time and delivered with no fuss and a pleasant attitude. What more do you need.
Very well kept informed with emails and messages about my item being delivered received a 2 hour delivery slot time evening before and driver text me when he was near to delivery , delivery man very pleasant, polite and helpful
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My delivery was set for between 7am - 9am. When no-one showed up I contacted them via whats app and was put to an agent within a good time. They advised that they were running late and sent the tracker over to keep me upto date. So apart from this little mishap which would have been better if they had contacted myself to let me know what was going on instead of me chasing them. Everything else was smooth. The link to set a date. The timings sent and the delivery drivers were very helpful and polite.
Date of experience: July 1, 2025
Excellent service, polite & on time! Fantastic!
Date of experience: July 1, 2025
On time. Courteous. Good communications. Just as it should be
Date of experience: July 1, 2025
Delivery was on time with good communication for delivery times. Very pleasant and friendly on arrival. Whole experience was 1st class. Thank you.
Date of experience: July 1, 2025
The delivery men were absolutely fantastic, very respectful of my house. They arrived promptly & kept me informed of their arrival. Lovely & chatty.
Date of experience: June 30, 2025
Very good and delivery men polite and professional
Date of experience: June 30, 2025
They came when they said they were coming called before to say how long they would be and were very friendly and polite
Date of experience: June 30, 2025