Prospect Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Beth and Bekah were brilliant at helping us to sell our home and purchase our next property. Our chain was quite hard to keep together at times and I think would have fallen through with another agent. They were easy to communicate with, positive and proactive. If we move again I would not consider using anyone else. Thank you!
Great work from Beth and team. Moved into flat in just over 6 weeks from start to finish!
Beth and Michael supported with both the sale and purchase and were excellent at both ends. Our property sold within a week and when buyers pulled out twice they secured new buyers very quickly and smoothly. At the other end Michael managed the chain superbly under many challenges often as a result of the poor performance of our solicitors, Melia Mumford. His communication was great at all times and he managed and controlled the chain very well. I would recommend without reservation.
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
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Chloe has been a star. Our property was originally on short term cooperate let’s, but due to COVID changed. Chloe has steered us through this process which has not easy. Always been sensitive to the fact that we are somewhat elderly and living outside the UK.
Lily has been a really good Property Manager for my flat. She responds quickly when anything requires attention and always keeps me informed about progress.
Lily has been my property manager for the past year. She is a genuine, professional and caring lady who always does what she says she will do. Lily keeps me informed, responds in a timely manner and try to find resolution when needed.
Absolutely a 5 star experience thanks to Beth Beth has been an amazing support right from placing an offer on a property we were buying through Prospect right up to minute of exchange. It was a very difficult transaction but Beth worked so hard to keep us informed and to help expedite the transaction as quickly as possible. Beth is very responsive when trying to contact Prospect and her transparency and level of work ethic is amazing. We felt lucky to be working with her as buyers and would definitely recommend Prospect based on our recent experience with Beth
I'm very happy with the service that Lily Sines provides in respect of my rental property. Her communications are timely, clear and friendly. She takes care to answer any query that I raise - I never need to send a reminder to check what is happening. Where appropriate, based on her experience in the business, she makes useful recommendations to guide any decisions that I need to make in respect of the property. She is a thoroughly professional representative for her company and a pleasure to do business with.
We have been dealing with Prospect for several years now with Chloe Reilly as our Property Manager. Chloe is always very professional, informative and responds promptly. It is a pleasure having her as our property manager, she is a real asset to the Prospect team! Sarah & Tim Kearon
This is to confirm that Lily Sines has managed one of my properties for several years and I am delighted to state that I have received, prompt, professional service on every issue that has occurred. Lily is a credit to the company.
Lily has been helping manage my asset at Ringside in Bracknell for the past 2 years ( or more if I remember correctly) and I have to say what a pleasure it is dealing with Lily. Professional throughout and ever so helpful. Lily responds promptly to all emails or calls in a professional and courteous manner. Thank you so much and keep up the good work.
Our rental properties are managed by Lily Sines from Prospects, who is absolutely amazing. Always polite, proactive and very unbiased in her approach. Lily is a pleasure to work with and has taken the headache out of all rent related issues for us. Thank you Lily!
