Porta Delivery

4.784256559766764 out of 5 stars
4.8
Excellent343 reviews

TrustScore

4.8
4.784256559766764 out of 5 stars
Excellent
5 out of 5 stars
305
4 out of 5 stars
22
3 out of 5 stars
4
2 out of 5 stars
4
1 out of 5 stars
8
343 reviews in total

Review summary

Porta Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Unique service

What makes Porta collection/delivery services unique and great is that you can contact the delivery person by mobile pho...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable and most affordable

Cheapest removal service I could find, driver communicated well. No issues with process

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very efficient service I would use…

Very efficient service I would use again.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good Communication and reasonable price.

Good Communication and reasonable price. Driver was friendly and booking the collection/delivery was really simple. 10...Read more

0
0
🔥 High engagement

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Consumer
Consumer
1 reviews
4 months ago
5 out of 5 stars

This was an amazing service

This was an amazing service. The booking process was so easy. I was contacted that same day by the driver on WhatsApp to re confirm everything again after already receiving an email with his details. The van and driver arrived exactly on time to collect and delivered the same day. Price was great and on arrival I received a photo to confirm delivery. Once again thank you so much Muhammad and colleague .. Fantastic service

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Dean Laver
Dean Laver
1 reviews
4 months ago
5 out of 5 stars

Good communication and reliable

Good communication and reliable

Helpful?
4 months ago
5 out of 5 stars

They were brilliant picking it up and…

They were brilliant picking it up and delivering the heavy chair. We were very pleased indeed.

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Rose Munro
Rose Munro
1 reviews
4 months ago
5 out of 5 stars

Great experience with Porta

Great experience with Porta - service is so easy to use and the drivers were communicative and polite. I’d definitely use this service again for picking up ebay purchases.

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Lauren
Lauren
1 reviews
4 months ago
5 out of 5 stars

Great service, highly recommend

The courier provided was named Darren, he had driven from Leeds in the morning, then to liverpool to collect my items and drove direct to deliver them in Bristol. Darren unloaded the items into the house and was very polite, professional and hard working. This service saved me and my family a lot of hassle and driving, and compared to the cost of hiring a van and paying petrol etc, it is well worth the money.

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4 months ago
5 out of 5 stars

Very happy with the service

Very happy with the service. Everything went smoothly. The driver called ahead to advise of collection time. The driver was helpful and professional throughout the process. There were two people present, which made the collection and delivery efficient. Overall the service was prompt and handled well. Easy to book online and have already booked another service with them. Highly recommend.

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4 months ago
5 out of 5 stars

London to Basingstoke

Picked up on time, very pleasant driver. Delivered well within time and left exactly where we asked, even though it was on the second floor. Could not have received a better service. The item was a delicate piece of furniture but the driver had the right equipment to take it up several flights of stairs without damage. Well done Porta.

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Ciera P
Ciera P
1 reviews
4 months ago
5 out of 5 stars

Efficient in all areas.

Efficient in all areas. Items arrived in timely manner and with no issues.

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Zuhaib Saleem
Zuhaib Saleem
1 reviews
4 months ago
5 out of 5 stars

Brilliant experience with Porta…

Brilliant experience with Porta delivery service. They helped move my sofa and armchairs across from Basildon to Bishops Stortford and did it quickly and and with care. Super affordable, punctual and professional. Honestly, hard to beat on price and service. Will use again for sure!

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Very good with delivery

Very good with delivery.and conuñication.

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Idris
Idris
1 reviews
4 months ago
5 out of 5 stars

Good communication

Good communication

Helpful?
4 months ago
5 out of 5 stars

Reliable & Affordable – Porta is My Go-To!

I've used Porta twice now and have been thoroughly impressed both times. Their drivers are incredibly helpful and take great care to ensure all items are delivered in the exact condition they were picked up. I also really appreciate the promo codes they offer—it makes the service even better value. Without a doubt, I'll be using Porta again for my next move.

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Consumer
Consumer
1 reviews
4 months ago
1 out of 5 stars

Does not have insurance awful service

Does not have insurance . A very expensive Sideboard’a I had bought was damaged , shelves and carving damaged beyond repair they had not secured items and were all scratched even plonked it into gravel instead of lifting properly sayibbbit was heavy, you don’t just push stuff off a van. We’re very late and had missing pieces they had lost . The company terms state that they do not insure or have insurance but ask driver they should know and check . I was devastated at the damage of a very expensive antique piece of furniture that cannot be repaired or replaced and devalued. Although they say did not select higher level but did not expect a solid priece of furniture to get damaged and care would have been taken. Some companies, certainly not all, in fact very few ask for extra insurance. It's by no means compulsary and sure denying your consumer rights is certainly wrong and illegal but you just need to avoid these companies.

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4 months ago
5 out of 5 stars

We would recommend Porta as easy portal…

We would recommend Porta as easy portal to use, great communication and our delivery driver ,Majhid, was very helpful and friendly. Good service

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4 months ago
5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish. This is the third time I’ve used Porta and every time they’ve exceeded my expectations!

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Pat  Soord.
Pat Soord.
1 reviews
4 months ago
5 out of 5 stars

Want one of the best in more ways than one???

This is my second experience with the superb service received from Porta Delivery.Fairly large item collected & delivered promptly & efficiently. Cant fault them!!!

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A Austin
A Austin
1 reviews
4 months ago
5 out of 5 stars

Friendly driver collected before…

Friendly driver collected before original advised time but checked first to see if that was convenient. After collection he advised when delivery had been made and followed this with confirmation photo . Very good service

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4 months ago
5 out of 5 stars

Great customer service

Great customer service centrally and from my driver Kamran. Kept in touch all the way, photos of collection and delivery. It was brilliant all round.

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4 months ago
3 out of 5 stars

Paid for two people but driver came alone.

The booking system was easy and the courier came on time. I did pay extra to have two people come as items were heavy, however on the day the driver came alone. Luckily there was someone home to assist with heavy lifting, but we would have run into problems if not. I notified Porta of this afterwards, and they were quick to refund me for the price of the additional person which i appreciated . Would have been 5* if not for this oversight.

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Superb service exactly as described

Superb service exactly as described

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