Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

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Showing 191 - 200 of 996 reviews
A
5 out of 5 stars

5-Star Legal Service

Very professional, responsive and always available to answer any legal questions. PLS Solicitors made the process smooth and seamless for me, and I would strongly recommend them to any of my friends. Thank you, Ellie and Jemma.

Date of experience: April 14, 2025

K

Kay

US

5 out of 5 stars

Brilliant service from Javeria Fatima and team.

I’ve completed my house purchase using PLS this week. I can’t fault Javeria and her team they have been so patient and helpful! I chose them despite not being a local solicitor due to the developer’s recommendation that they were quick and efficient. They were not wrong! I had a tight turn around time on completing my property and it has been a seamless and efficient experience. I’ve been able to purchase my new home and complete all the legal work remotely without having to visit in person. Communication is fast and the team are available to speak on the phone or via email, which is very helpful. Thank you Javeria you have been incredibly patient and understanding, picking up the phone when I needed advice and guidance. It’s been invaluable. True believer in you get what you pay for and her service was worth every penny! Thank you

Date of experience: April 12, 2025

H
5 out of 5 stars

To be honest

To be honest with it being my first property, I didn't expect it to be so smooth and quick as it has been. Shahrukh Jameel has been wonderful throughout keeping me updated via emails and helpful every time I've called for a query. I will be using PLS again for my next property with the experience being so positive.

Date of experience: April 11, 2025

ND
5 out of 5 stars

Sean H handled our case diligently and…

Sean H handled our case diligently and helped to get things over the line when timeframes were tight. Excellent and patient!

Date of experience: April 11, 2025

R
5 out of 5 stars

PLS SOLICITORS

PLS SOLICITORS - special mention to Javeria Fatima - and team I'm writing to convey my profound gratitude and admiration for your incredibly skilled and professional services, which were delivered in a kind and approachable manner. You dealt our case with thoroughness, fairness for which I will always be thankful. PLS solicitors ( Javeria and team ) were definitely Highly recommended . Very efficient and professional . Thank you so much .Rose Date of experience: 09 April 2025

Date of experience: April 11, 2025

DA
5 out of 5 stars

PLS Solicitors are an outstanding firm

PLS Solicitors are an outstanding firm, delivering truly professional and efficient legal services. I recently completed a conveyancing transaction that had been ongoing for over three years and had passed through three different solicitor firms. The exceptional team at Secure Lending, led by Mohamed, took a proactive and well-organised approach that finally brought the matter to a successful conclusion. They kept me consistently informed and updated throughout the process. I would not hesitate to use PLS Solicitors again in the future.

Date of experience: April 10, 2025

TA
2 out of 5 stars

Poor communication, lack of responses, held up processes.

We used PLS for our Countryside new build property back in 2022/23. We went with them for free flooring/carpet with our new build, and the process was very painful with PLS. They took a long time to get back to us with queries, they continuously held up the process with delays in paperwork and responses. It's also been 2 years since we completed and got the keys to our property, and they still haven't registered us with HM Land Registry. They weren't very good for our first time buying a home - wouldn't recommend at all.

Date of experience: April 10, 2025

DS
5 out of 5 stars

Want to thank Rubina and her team for…

Want to thank Rubina and her team for helping me through my very first purchase on my own, it was really stressful but they were so reassuring and helpful. They guided me through every step.

Date of experience: April 10, 2025

B
4 out of 5 stars

Good staff

The purchase of my new property didn’t take too long to be at the point of waiting for the sale of my property . This was thanks to Emma Littlehales she got back to me in a timely manner when I messaged her and was happy to explain in detail what was going on . Then at the Christmas break she emailed to say she was leaving the firm but we were all ready at that point so I would have someone new . After the break a new person was introduced and we just waited for our sale. At the beginning of our sale we already had a first time buyer ready to start his process when I received all the initial paperwork to complete which I always did straight away. No one not even the manager responded to my calls or emails . Then unknown to me the “ manager” was changed and no one told me so I was not aware who I should be talking to until Catherine Ross and Mairtin started to be on the end of the phone and email. They were great ! They told me the new managers name who I only spoke to once when he spoke to me in regards to questions I d answered long ago before! Catherine and mairtin were 100 %

Date of experience: April 9, 2025

VB
1 out of 5 stars

Pick another firm

Pick another firm

Date of experience: April 9, 2025

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