Jill, was very experienced and had great knowledge of the cruises and also the island where we want to stay and looking forward to planning the further part of our holiday with her as hotels and flights are not around yet and looking forward to sailing with Explora journeys which we have now booked a cruise on as before talking with Jill I knew nothing on this cruise line. I have been cruising for over 30 years and will definitely use Panache for booking future cruises.
Well done Catherine. Another great experience booking with Panache cruises. Superb knowledge and advice. This is the second time I have booked and both experiences have been superb.
The handling of this booking was spot on, but unfortunately the last connoisseur who we found has left the company failed to pass on important info which was not picked up by other staff members, so thanks to Jack who was a star
The patience, care and attention shown by Finlay Harrison whilst fulfilling our requests and reservation with AmaWaterways was most appreciated especially as my travelling companion who is nearly 80 years old worries about using technology. Finlay responds promptly to requests, has made himself familiar with our needs, budget and preferences. Nothing is too much trouble and colleagues who have answered the telephone in Finlay’s absence are equally as helpful. I would certainly recommend Panache and will look forward to booking further cruises through them based on this our first experience. We are now looking forward to our cruise aboard the AmaLea. Thank you.
Felt I was possibly an awkward customer as had a problem with dates offered , however Nicola could not have been more helpful . She was knowledgeable about the cruises and was very very understanding
Once again Nicola was extremely efficient and helpful. She got back to us very promptly with answers to all our queries. A great asset to the Panache team.
I just want to say WOW what an amazing experience booking with Nicole Barrett.
Her knowledge is incredible and you can hear the passion in her voice wanting to help her clients to create the perfect trip, whilst being totally professional .A true asset to the Panache Team. Having worked myself in customer service for 39years it takes someone special to impress me. You blew me away, thank you 😊
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