Review summary

Online Carpets is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

SC
Excellent quality, value, service and delivery.

I recently purchased my 6th carpet from Online Carpets. On each occasion, I have been delighted with the quality of carpets I've received, the excellent value for money, the service and delivery. My house is now fully carpeted and the best decision I made was to order the carpets from Online Carpets.

Kf
Great product

Great product , great price , delivered speedily.

Regular customer here

Regular customer here , I’ve never been disappointed with absolutely anything. Most recent purchase was laminate floor , underlay and beading . Our living room looks absolutely wonderful im so pleased with what I chose . They dispatched it quickly , the gent who answered the phone when I had a question about how many square meters I’d need was incredibly helpful & polite & even the delivery drivers are great too . I’ll continue to use this company & I’d definitely recommend it to others .

Excellent choice

Excellent choice, value, communication and delivery. Had a problem with wrong item delivered and it was sorted ad replaced quickly. I love my new flooring.

Company details

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All reviews

999 total • Write a review

Showing 951 - 960 of 995 reviews
JE
5 out of 5 stars

The sales staff were very helpful

The sales staff were very helpful, efficient and courteous. The delivery driver went well above our expectations. His expertise in handling the carpets helped a great deal. Well done at Online Carpets. Thanks

Date of experience: August 3, 2024

SM
5 out of 5 stars

Delivery on time as agreed when the…

Delivery on time as agreed when the order was made. Phone call one hour before delivery. delivery to the front door.The product ordered was what was delivered.

Date of experience: August 3, 2024

M

MW

US

5 out of 5 stars

Excellent quality and price

Excellent quality and price delivery on time and no issues

Date of experience: August 3, 2024

sj
5 out of 5 stars

Easy to lay,quality cushion floor,looks…quality flooring

Easy to lay,quality cushion floor,looks great down

Date of experience: August 3, 2024

I
5 out of 5 stars

Good product,arrived on time.

Good product,arrived on time.

Date of experience: August 2, 2024

ZK
5 out of 5 stars

I purchased twice and so so happy price…

I purchased twice and so so happy price is very fair delivery is on time delivr men are very helpful.

Date of experience: August 2, 2024

C
5 out of 5 stars

Excellent service and lino

Excellent service and lino in my kitchen is one of the best I have ever had. I would highly recommend this company . Plus the driver delivered within 4 days of ordering my lino.

Date of experience: August 2, 2024

M
5 out of 5 stars

I have been ordering carpets from…

I have been ordering carpets from online carpets for the last 5 years and the service is always excellent

Date of experience: August 2, 2024

TD
5 out of 5 stars

Outdoor Gazebo Carpet

Easy transaction online, delivery was in good time. Well packaged and carpet as described..hard wearing, light to move about and roll up. Would buy again. Thank you.

Date of experience: August 2, 2024

DO
5 out of 5 stars

Ordered samples chose the carpet and…

Ordered samples chose the carpet and underlay paid a very reasonable price with prompt delivery

Date of experience: August 2, 2024

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