Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

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Showing 21 - 30 of 996 reviews
CB
5 out of 5 stars

Thank you to Charlotte

We've had a great experience with Charlotte at Ocean who helped us with renting a flat in Clifton. From the very beginning, she has been incredibly friendly, approachable, and professional. She kept us fully informed throughout the process, always responding quickly and clearly to any questions we had. Her communication has been excellent, and she made the whole experience smooth and stress-free. Thank you, Charlotte, for your help and support - we really appreciate it!

Date of experience: July 1, 2025

TY
5 out of 5 stars

We have been using Ocean for several…

We have been using Ocean for several years to rent out a property. They are extremely professional, respond accordingly and explain things clearly. We used to live in this accommodation and are aware of our old neighbours and want tenants that are respectful. Ocean do thorough background and credit checks making us feel at ease for ourselves and our previous neighbours. When we bump into our old neighbours they always compliment us on our choice of tenants. We choose a package that was the right fit and price for our circumstances so as long as these suit us in the future we will continue to work with Ocean.

Date of experience: June 30, 2025

EB
5 out of 5 stars

Jemima and James have been very helpful…

Jemima and James have been very helpful and communicative throughout the letting process. Would recommend.

Date of experience: June 28, 2025

SW
5 out of 5 stars

Professional and good communication

Having rented and now purchased through Ocean I have been happy with both service and communications. Thomas in lettings for quick communication and solving issues. Lisa and Elizabeth dealt with my house purchase and again very happy, the speed in responses and concise communication from both were very good and would recommend to others.

Date of experience: June 28, 2025

c
5 out of 5 stars

Keith and Charlie made renting our…

Keith and Charlie made renting our property quick and straightforward. They guided us thought the process and made finding tenants, doing all the necessary checks, and introductions to the property. The advertising, photos and write up were superb and created a lot of interest in a short space of time.

Date of experience: June 28, 2025

TG
5 out of 5 stars

What a fantastic team in Portishead …

What a fantastic team Ocean in Portishead are. Would highly recommend them to anyone looking to sell their property in Portishead.

Date of experience: June 28, 2025

ap
5 out of 5 stars

I would highly recommend Jemima and…

I would highly recommend Jemima and James , very friendly and professional service and they found a tenant very quickly for me

Date of experience: June 28, 2025

DT
5 out of 5 stars

From start to finish Gemma Gill and the…

From start to finish Gemma Gill and the team at Ocean Property Lawyers in the Downend Office went above and beyond in making my house purchase as easy and stress free as possible. Gemma especially kept me up to date on all aspects of the buying process and making sure everything went smoothly. I would definitely recommend Gemma and the team to anybody purchasing or selling a property. Thank you for all your help. Dave

Date of experience: June 27, 2025

SC
5 out of 5 stars

Helpful, knowledgeable and professional

I’ve had a number of viewings with Claire Kington at Ocean - she has been super helpful, super knowledgable and super professional, and head and shoulders above the other agents we have viewed with in the last few months!

Date of experience: June 26, 2025

IA
5 out of 5 stars

Fantastic experience with Ocean

Had a fantastic experience with Ocean, thanks especially to Amelia who truly went above and beyond. She was professional, kind, and always one step ahead, making the whole process smooth and stress-free. Highly recommend!

Date of experience: June 26, 2025

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