I selected NGRE Ltd from three other suppliers in the Oxfordshire area. Overall communication was good for the quotation and up to the installation. The panels and electrical connection was all completed in a day, the system was up and running when completed.
A few days delay to finish off the work the following week - but no major issues.
It was good to have a detailed explanation of the workings from both the Sales manager and the company Owner. I am happy to recommend NGRE on the basis of the installation.
Very happy with the service from NGRE (Greg) throughout.
1) Best sales/consultation service - discussed pros/cons/payback and best providers of equipment. Greg was very knowledgeable/honest where he didn't know/helped me check qualifying criteria with energy provider.
2) Through equipment delays, kept me informed. Secured latest and best panels and battery to reduce cost and get a higher spec.
3) Very efficient installation - installed 20panels in a day.
4) All the info on my iPad and phone as promised.
5) Follow up service on proving forms/help with registration.
Simply excellent. Thank you.
Very efficient service at a competitive price. Polite and helpful team who made an excellent job of installing the panels in the garden as well as a very clean and tidy job in the house. Punctual and reliable. I definitely recommend this firm.
Having had a nasty experience with another company, I contacted NGRE and they sent someone out to survey my house for fitting an EV charger. Greg explained it all to me and the different options available. I had the quote the same day and an appointment was made for a few days later. The world then went mad with the virus lockdown and I was given options by Greg on how I wanted to proceed. I decided to go ahead as I could be seperate from the engineer and leave him to it. John rang me in the morning to confirm we were both fit and healthy and that I wanted to go ahead. On his arrival I showed him the required places and left him to it. He was kind enough not to comment on the dust under the freezer which he had to move! John did an excellent job and was professional through out. After he left I later found that some lights didn't work as they should. I emailed Greg and John rang me next day and returned to sort the problem out. It turned out not to have been a problem caused by anything they did but John fixed it for me. The people in this company were courteous, knowledgeable, smart, communicative and did the job as they should have done it. I would recommend them.
Our project was for a community village hall. The service from NGRE was professional and efficient. They were awarded our contract under competitive tender conditions and proved to be commercially competitive. We now have a 10kWp solar array and approximately the same in battery storage. We look forward to the financial and environmental benefits that this should deliver.
Always good, prompt.and efficient service. Tidy cabling and installation and no fuss. Would use again as have already used several times for various jobs including Solar PV installation and electrical testing. Completely satisfied.
NGRE did a great job, were really professional and we appreciate the helpful advice in the initial discussions. There was a period just after we signed when we didn't quite know what was going on but once the install was in progress all was good.
Currently working with NGRE to get a radial MVHR system installed in our house. We are mid-way through the process at the moment, but already I'm pleased with the job, because other companies initially told me a radial layout would be too difficult to implement (given structural restrictions) but NGRE has proved them wrong and I'm sure the system, once switched on, will be all the better for it.
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