Mystery Kits

3.6386386386386387 out of 5 stars
3.6
Great999 reviews

TrustScore

3.6
3.6386386386386387 out of 5 stars
Great
5 out of 5 stars
590
4 out of 5 stars
58
3 out of 5 stars
35
2 out of 5 stars
32
1 out of 5 stars
284
999 reviews in total

Review summary

Mystery Kits has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Just horrible

Just horrible. Ordered 2 kits in may. Now, august 8th i received 1 shirt. Been trying to contact them to Get my order re...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT USE THESE CONMEN!!

DO NOT USE THESE CONMEN!! The chances of you receiving what you ordered are very slim. My son's birthday present never a...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No item received

No item received, no response to emails. Absolute scam.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Absolute scam.

Absolute scam. Ordered 2 kits none arrived. Emailed no contact back. How Facebook and others let these advertise and th...Read more

0
0
🔥 High engagement

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over 2 years ago
5 out of 5 stars

Excellent service

Joe was delighted with his Barcelona shirt and has been wearing it nearly constantly since. This is the second shirt he has received and we will be making it a hat trick soon!

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Scott Harding
Scott Harding
1 reviews
over 2 years ago
5 out of 5 stars

Perfect

The kit came in perfect condition in a very short amount of time

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Jordan Page
Jordan Page
1 reviews
over 2 years ago
5 out of 5 stars

Excellent service and got Real Madrid…

Excellent service and got Real Madrid the boys made up thank you

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Mrs D
Mrs D
1 reviews
over 2 years ago
5 out of 5 stars

Love the concept and so far three…

Love the concept and so far three shirts in we haven’t been disappointed

Helpful?
Marko
Marko
1 reviews
over 2 years ago
1 out of 5 stars

Scam

I talked to their director, and he lied me too, the shirts will be there in 7-10 working days or they will start a full refund, it has been now 20 days, and nothing, also he doesn't reply anymore. They took 500 euros from me, and they don't respond, and they don't send the shirts. I asked them at least 10 times to just refund me, I don't need the shirts now, but nothing... So very simply - scammers.

Helpful?
George C
George C
1 reviews
over 2 years ago
1 out of 5 stars

I would give zero stars if i could

I would give zero stars if i could. The worst customer service I’ve ever experienced, completely non existent. They have also tried to have my review removed but it has been reinstated after sharing purchase information with trust pilot. Avoid at all costs

Helpful?
Laura Cobfeld
Laura Cobfeld
1 reviews
over 2 years ago
1 out of 5 stars

Still waiting on my refund 2 weeks…

Still waiting on my refund 2 weeks later, and they’re ignoring messages and emails. Please don’t bother with them. The shirt we received was subpar. I saw a photo of a Dortmund shirt another person received and it was totally different to our one.

Helpful?
Jason Larkin
Jason Larkin
1 reviews
over 2 years ago
5 out of 5 stars

Fab, easy and excellent product

Easy to use, option to rule out some nations and leagues. Received a superb Italy kit which my son loved. I was almost as excited for the reveal as he was.

Helpful?
Scott Reid
Scott Reid
1 reviews
over 2 years ago
1 out of 5 stars

The shirt wasn’t nice at all

The shirt wasn’t nice at all

Helpful?
jayne greaves
jayne greaves
1 reviews
over 2 years ago
5 out of 5 stars

It was easy to order

It was easy to order. kit came quickly Grandson was delighted with it.

Helpful?
over 2 years ago
4 out of 5 stars

I would prefer it if it was club strips…

I would prefer it if it was club strips only rather than international ones

Helpful?
Amy
Amy
1 reviews
over 2 years ago
5 out of 5 stars

We've ordered many shirts ovrr the…

We've ordered many shirts ovrr the years for birthdays and just love the randomness 🤣 skme being more jazz than others, kids love it!

Helpful?
Thomas P
Thomas P
1 reviews
over 2 years ago
1 out of 5 stars

Low quality shirts

You would think that you would get a actual jersey. And not some promotional shirt

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Gregor Mcphee
Gregor Mcphee
1 reviews
over 2 years ago
1 out of 5 stars

Tbh the kit was terrible I payed almost…

Tbh the kit was terrible I payed almost £40 for a kit I wouldn’t even pay a fiver for in a shop

Helpful?
JANE SWEETING
JANE SWEETING
1 reviews
over 2 years ago
5 out of 5 stars

Excellent again loved the dynamo…

Excellent again loved the dynamo dresden shirt I got

Helpful?
over 2 years ago
2 out of 5 stars

Let down

I wouldn't bother with this crowd. I Spent £35 on a mystery kit that I could have ordered for £25 online, not sure it's even really as it's all print

Helpful?
over 2 years ago
5 out of 5 stars

Love the Jersey

Love the Jersey. Jamaica NT what a Jersey. Love ordering from you guys. The mystery is so exiting

Helpful?
Marcus
Marcus
1 reviews
over 2 years ago
5 out of 5 stars

So happy with my shirts.

Great company, 3rd shirt from them in the last month, best mystery shirt seller on the market, would highly recommend Marcus

Helpful?
Adam
Adam
1 reviews
over 2 years ago
5 out of 5 stars

Great quality and fast service

Great quality and fast service

Helpful?
Connor Smith
Connor Smith
1 reviews
over 2 years ago
5 out of 5 stars

Good tops thank you will purchase again…

Good tops thank you will purchase again in future

Helpful?

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