Mystery Kits has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
DO NOT USE THESE CONMEN!! The chances of you receiving what you ordered are very slim. My son's birthday present never a...Read more
No item received, no response to emails. Absolute scam.
Absolute scam. Ordered 2 kits none arrived. Emailed no contact back. How Facebook and others let these advertise and th...Read more
Heb dit shirtje door post.nl te laat ontvangen meer als een week te laat was mijn eerste bestelling Helaas krijg je geen compensatie ofzo Jammer dat ze niets doen om klanten terug te laten komen Laatste keer hier voor mij
Love this site! Have ordered four shirts so far (woman’s) and on to my fifth order. Quick delivery, I order from Australia. I wait no longer than a week and a half. Seems to be varied in what kits you receive. I’ve received two from EPL (Everton with a name on the back, and Chelsea) one from a German league and one from a Mexican league. Fits are good. One has been on the tighter side, but they obviously dont have control of sizing. Highly recommend for anyone looking to grow their collection! Keep up the great work, I’ll definitely be a repeat customer!
Bought a mystery kit for my son’s 12th birthday and it was brilliant. Probably his best present. He was genuinely excited to open it - like opening a pack on FIFA but you actually get something worthwhile! Am I allowed to say what he got? Cape Verde national team - very cool shirt with blue shark logo, map of islands on it. Hasn’t taken it off for 20 days now…
Would give it no stars if I could, complete and utter rip off, ask for a South American club team and end up with last year's Indian national team, which is for sale in Sports Direct for £9. Asked for them to rectify it and give them a chance to send a new one, I get sent a European club teams goalie top, which you can buy at Sports Direct for £16. Also ended up paying for the delivery on top of it. Absolute rip off merchant's. Avoid!!!
Easy ordering, both men’s med and child’s 10/12 were perfect gifts.
Its just different to all the regular shirts you see about
Horrendous, ordered a shirt for a birthday, came the wrong size, refusing to reply to any emails or social messages even though they post themselves daily, avoid this site!
Awful service, lost kit that never arrived, no one replies to multiple emails, no contact number, dont use!!!
Fun present idea
My grandson loves them
Swift delivery and a quality product. We have order many shirts now and they never fail to deliver.
I’ve ordered 3 separate shirts from this company. Each time they’ve arrived quickly. Each time our requests for avoided teams have been noted. Very happy, I’m sure my son will be purchasing more.
DO NOT USE THIS COMPANY!!!!! This is the worst company I have ever used. Two damaged shirts in a row and this has been ongoing since 2023. I still don’t have a refund, haven’t returned the second shirt as they are ignoring all of my emails and they haven’t refunded the postage from the first one as promised. The second shirt took around a month to arrive and they told me delivery had been attempted - it hadn’t! I have a doorbell camera and checked it and this was a lie! I had nothing from the delivery company who always provide an email before and after delivery. They have ignored every email I have sent so I am now in the process of starting legal action against them as I have no other way of getting my money back. DO NOT USE!!!!
Received a current year Bayer Leverkusen GK jersey. Great service. Original jersey. Very pleased with service. Have ordered 2 previously for my boy and received Real Madrid and Borussia Monchebach. Wouldn’t use anyone else for mystery shirt
Love the Ghanaian Sumertex kit, totally random and fitting as my other half is Ghanaian ❤️ cheers guys
Disgrace of a company, I sent a shirt back with proof 8 weeks ago, no refund and now being totally ignored, I have sent numerous emails and messages not one reply! Please do not order from this company.
First time customer, and it's good to be listened to on the first order, unlike plenty of other outlets. 😎 Ordered and stipulated no rival shirts of my beloved Chelsea FC, which was duly noted. I'm using MysteryKits to create a short wall in my new office at home. The first shirt was a complete unknown, but cannot wait to order my next shirt next week. Thanks guys!
Purchased these shirts as an Easter present. The mystery shirts arrived very quickly. Three different shirts for my children - we received the Italian International shirt, An Everton shirt and a German league shirt. All brilliant, fantastic quality and will definitely buy more. Thank you
A totally new random, but authentic, shirt of a club i had not considered. I now follow their progress in the league. Thanks
Evri lost my parcel on 12th March after trying to resolve this issue directly. I sent e mails which they claim they have not received and then they replied to my Facebook messenger message after a week saying they would resolve it and asked for my address which I provided promptly. They haven’t read my message and it’s been a few weeks now. I see a lot of people who have had problems have had the same issue with customer service. Stay away from this company or you will pay out money for nothing to show for it! Their customer service is diabolical.
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