Muscle Food - MuscleFood.com

3.724 out of 5 stars
3.7
Great1,000 reviews

TrustScore

3.7
3.724 out of 5 stars
Great
5 out of 5 stars
584
4 out of 5 stars
60
3 out of 5 stars
64
2 out of 5 stars
80
1 out of 5 stars
212
1,000 reviews in total

Review summary

Muscle Food - MuscleFood.com has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

everything was great nice meat good…

everything was great nice meat good value food thanks a lot.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Delivered on time as stated

Delivered on time as stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Cannot freeze half of it

To be honest there is a large quantity of meat but im not sure on the quality. Im very annoyed that at least half of my...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great quality food

Great quality food. Delivery was a bit disappointing as, even though I was home, the driver left it on the porch. He d...Read more

0
0
🔥 High engagement

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Gaynor
Gaynor
1 reviews
7 months ago
2 out of 5 stars

I placed my order on a Monday and…

I placed my order on a Monday and booked my delivery for the following Saturday. I was very disappointed as had to contact muscle food to see where my order was. I got an email back saying it was not going to be delivered until the Monday due to stock issues. If they would have had the courtesy to contact or even apologising then I would have given full stars. Placing such a large order and still having to go out and buy meats for our for guests is not ideal

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customer
customer
1 reviews
7 months ago
1 out of 5 stars

second time the delivery has not been…

second time the delivery has not been left in the safe place as requested from DPD!

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DOUGLAS
DOUGLAS
1 reviews
7 months ago
5 out of 5 stars

I'm back again

Always good quality always on time. I can't fault it and use you all the time. Highly recommend.

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Sheena
Sheena
1 reviews
7 months ago
5 out of 5 stars

Food quality is amazing

As always easy to order. Delivery within a couple of days. And the quality of the food is next to none.

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customer
customer
1 reviews
7 months ago
5 out of 5 stars

The meat 🥩 chicken steak 🥩 pork lamb…

The meat 🥩 chicken steak 🥩 pork lamb everything we've had is absolutely amazing I'm ex chef and no meat that's Brilliant, Thank you once again kind regards Neil

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7 months ago
5 out of 5 stars

Michelles meet and greet just love everything about muscle…

I just love everything about muscle food thank you so much and I will be ordering again very soon

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Sam Willett
Sam Willett
1 reviews
7 months ago
2 out of 5 stars

Normally very happy with orders

Normally very happy with orders, but this latest order came with very small chicken breasts, not very 'premium'.

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7 months ago
5 out of 5 stars

Good stuff at a reasonable price.

I've been shopping with musclefood for a few years now, never had many problems and any I did have were sorted really quickly, they often have some really good deals, ideal for filling the freezer.

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Patsie Turley
Patsie Turley
1 reviews
7 months ago
4 out of 5 stars

Quiet easy to use site although had to…

Quiet easy to use site although had to search a bit. Reasonably priced will defiantly use again.

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Amery
Amery
1 reviews
7 months ago
1 out of 5 stars

A friend ordered the sirloin steaks…

A friend ordered the sirloin steaks sold by Muscle food from Uruguay recently for me. They looked ok but were awful. Tough and grisly and inedible which was a pity. All ten thrown away. Muscle food asked for photos of the steaks to check batch numbers and use by date TWICE and only offered £15 credit towards the next order instead of the refund of £24 then offered to replace the steaks! Poor customer service to be polite To date one week later she still hasn’t been offered a refund and she offered to return the remaining 8 steaks as they had been frozen. I doubt she will order anything else from them again. I do not recommend Three times she has contacted them and now they ignore her. So much for reaching out to them. Just don’t bother

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Amy
Amy
1 reviews
7 months ago
2 out of 5 stars

Really disappointed in the service

Really disappointed in the service from Muscle food now. My husband and I used to use them all the time but gradually as time went on the service and quality just got worse. Decided to give them another try and so far it’s not been a great experience. After paying for a specific delivery date I was told that the order will be delayed. Now have to budget for another weeks worth of food last minute. All that was offered for this inconvenience is a £10 discount code - feels like a bit of a slap in the face and really shows that they don’t prioritise customer service at all.

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Emma Davis
Emma Davis
1 reviews
7 months ago
1 out of 5 stars

Left out half our order

Left out half our order. Flagged this immediately following delivery and 2 weeks later received the items after apparently not confirming that we still wanted them in order to secure a delivery slot. Cost us 2 weeks of additional food that we hadn't budgeted for. All that was offered was a 10% off voucher which we still haven't received a month later. For the price and hassle you might as well go to the supermarket.

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Farron Hussey
Farron Hussey
1 reviews
7 months ago
1 out of 5 stars

Never bothered to reply to emails

Placed an order and paid with Apple Pay that auto filled an old address. Sent them a message straight away and several more of the following few days. Once they finally replayed they said it was too late so would send the order out again. When they did they typed the postcode wrong so again the delivery didn’t happen. When I finally got a reply from them again they said oh sorry we can send it out again or give a refund. This was 2 weeks after the original order. Very unhelpful and won’t be using them again.

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stevie wilson
stevie wilson
1 reviews
7 months ago
2 out of 5 stars

Wasn't very much there this time

Wasn't very much there this time

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7 months ago
5 out of 5 stars

Always excellent service and great food.

Always excellent service and great food.

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Denise Kelly
Denise Kelly
1 reviews
7 months ago
3 out of 5 stars

I used Musclefood when they first…

I used Musclefood when they first launched and the quality was amazing, well trimmed and high quality chicken breasts, thick sausages and decent sized pork and bacon medallions. It slowly went downhill, stringy chicken needing trimmed and full of water and tiny portions of the rest. I thought I'd give them another try and I won't be making that mistake again. Quality is average and the price makes it rubbish, the reasons for my stopping still evident. You can get better for cheaper in any supermarket, save your money!

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Michael Blore
Michael Blore
1 reviews
7 months ago
5 out of 5 stars

Breakfast bundle

It’s always good to shop with muscle food food is always good

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Terence Frank
Terence Frank
1 reviews
7 months ago
5 out of 5 stars

Great food selection fast delivery all…

Great food selection fast delivery all ready to start diet many thanks 5star service and fresh food

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Mrs Morton
Mrs Morton
1 reviews
7 months ago
1 out of 5 stars

incomplete order received

incomplete order received

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