Muscle Food - MuscleFood.com

3.724 out of 5 stars
3.7
Great1,000 reviews

TrustScore

3.7
3.724 out of 5 stars
Great
5 out of 5 stars
584
4 out of 5 stars
60
3 out of 5 stars
64
2 out of 5 stars
80
1 out of 5 stars
212
1,000 reviews in total

Review summary

Muscle Food - MuscleFood.com has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

everything was great nice meat good…

everything was great nice meat good value food thanks a lot.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Delivered on time as stated

Delivered on time as stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Cannot freeze half of it

To be honest there is a large quantity of meat but im not sure on the quality. Im very annoyed that at least half of my...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great quality food

Great quality food. Delivery was a bit disappointing as, even though I was home, the driver left it on the porch. He d...Read more

0
0
🔥 High engagement

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5 months ago
5 out of 5 stars

Very good service the meat is…

Very good service the meat is exceptional

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Gail Williams
Gail Williams
1 reviews
5 months ago
2 out of 5 stars

Didn’t like the colour of the meat not…

Didn’t like the colour of the meat not happy

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Adele Gibbon
Adele Gibbon
1 reviews
5 months ago
5 out of 5 stars

Excellent quality meat.great choice

Excellent quality meat.great choice. Really tasty

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Proper
Proper
1 reviews
5 months ago
1 out of 5 stars

The worst customer service ever

By far the worst customer service you could ever come across. Could not care less about the customer just want your money

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Andrew Thorn
Andrew Thorn
1 reviews
5 months ago
4 out of 5 stars

All fresh and looks amazing.

All fresh and looks amazing.. Delivered in good time as always but one bbq chicken bag had leaked into the other items.

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Sinead
Sinead
1 reviews
5 months ago
3 out of 5 stars

The quality isn't as good as it once…

The quality isn't as good as it once was.

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Dawn Sullivan
Dawn Sullivan
1 reviews
5 months ago
2 out of 5 stars

Packed well but portions are tiny

Packed well but portions are tiny . Had to go out and buy more which defeats the object.. The picture you advertise on FB is not what I received. As usual too good to be true.

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5 months ago
5 out of 5 stars

Brilliant service great quality meat .

Brilliant service great quality meat .

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5 months ago
1 out of 5 stars

Dreadful

Vacuum pick meat it was awful , bad pet packed arrived damaged , last time ordering

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5 months ago
1 out of 5 stars

Order not received

Order not received. No response from customer service, no update.

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james
james
1 reviews
5 months ago
2 out of 5 stars

was told arriving waited on delivery…

was told arriving waited on delivery then informed its next day delivery asked if i want to get order sent to neighbour i changed it to distillery next door as it receives parcels daily the box was delivered to the wrong address also one of the bags of chicken had a very unpleasant smell so it has just became dog food

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John Horne
John Horne
1 reviews
5 months ago
5 out of 5 stars

Always great meat hampers

Always great meat hampers. Good quality meat. Love the ribeye steaks.

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CJ
CJ
1 reviews
5 months ago
5 out of 5 stars

Great quality and great amount of food…

Great quality and great amount of food for the price. Fresh and well chilled. Had issues with DPD who may be the worse courier delivery company in the country but musclefood sorted the issue straight away with no hesitation or further issues

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Karen
Karen
1 reviews
5 months ago
2 out of 5 stars

10/07/2025

KO terrible food was all soggy and dripping in water portion sizes are not best won't be coming back I was missing my sausages and steak

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5 months ago
5 out of 5 stars

Great product

Great product, clear info, tracking of parcel was spot on

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5 months ago
3 out of 5 stars

Beyond ANNOYED that my order of £30 has gone!

Beyond ANNOYED that my order of £30 has gone missing because it was delivered to the wrong address. No attempt to make contact or call to see if I was in. Now it is dropped in some random persons door way and for all I know now I have wasted £30! I phoned DPD and they could do nothing. Not even bother to contact the driver to rectify the problem. Just told to get in touch with muscle food and see what they can do. That's not going to be any use to me when I have food that will eventually perish on the street and will no longer be of use to me! I just have to regard the parcel as stolen now! _______________________________________________________ EDIT: 18/07/2025 MuscleFoods have been good enough to replace the order that had gone missing and have therefore amended the star rating.

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5 months ago
1 out of 5 stars

We never received the order

We never received the order, we were told DPD disposed of the order, they were good to issue us a full refund tho

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5 months ago
2 out of 5 stars

Sirloin steak was very tough and not enjoyable.

Not really impressed with the Sirloin steak that i ordered . It was really tough and not enjoyable. Hubby is going to try the rib eye tonight and I will try the pork and apple sausages. To be honest they don't look as good as the butcher's ones I usually buy but I will give them a go. Hubby liked the chicken sausages. I don't think I will buy anything else from you as the quality isn't that good. One positive thing was the meat was well packaged and kept cool in the box. Big negative was the meat came from abroad. Some slaughtered in Poland which I didn't know before placing the order.

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5 months ago
1 out of 5 stars

DPD had 2 chances to deliver and failed…

DPD had 2 chances to deliver and failed both times. I got a refund instead.

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Sylvia  Jones
Sylvia Jones
1 reviews
5 months ago
4 out of 5 stars

Quality

Website easy to use. Quality product. Reduction in price is always a good thing, but overall would recommend.

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