Use this company.Excellent …
Excellent service.Very helpful communication.Very professional drivers. We used them for a move from Cambridgeshire to Cumbria.Took all the stress off.Very competitive on price.I’d definitely use them again.Thank you.
4.8
Excellent
102 reviews
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💬Hasn't replied to negative reviews
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Review summary
Moving Motorcycles is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Zero communication and long delivery times
It’s been 10 weeks since instructing Moving Motorcycles to ship by bike from London to Lisbon and still no delivery date provided. The team are unresponsive to calls and emails, overall would recommend a different company to ship your bike with to avoid the frustration and long lead times.
Couldn't be happier
We couldn't be happier with, or more grateful to, MM. After considering hiring our own van to collect a motorcycle we hoped to buy, we were thrilled we went to MM instead. Such professionalism, excellent service and genuine care. Thank you so much :-)
Purchased a BSA Gold Star at Bonhams…
Purchased a BSA Gold Star at Bonhams April Auction Stafford. Placed the order with MM for delivery and said I would be away until 13th May. The bike arrived 14th May. Excellent service.
Company details
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Contact info
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Website
www.movingmotorcycles.co.uk
All reviews
102 total • Write a review
Showing 11 - 20 of 98 reviews
TS
Not a great service
So i booked a move to then find out it couldn't be picked up for a week... and then after that told it couldn't be delivered for two weeks. Then the van broke down but I only found out because i called them. They promised a call back .... i had to call again to find out what happened to my bike. 2 1/2 weeks after booking and i still don't know when its arriving.
Date of experience: November 8, 2024
GF
Excellent transaction
Friendly, efficient and great price
Date of experience: October 31, 2024
MB
Mike B
US
Fantastic service from collection to…
Fantastic service from collection to delivery once again. Everyone is extremely helpful and friendly so the whole process was a pleasure. I have had three motorcycles moved by Moving Motorcycles and everything was perfect, the bikes were very well looked after. It was as if the bikes were their own. This time they collected and delivered a bicycle for me and once again they did an excellent job. No need for packaging and again a very secure and safe service. Highly recommended.
Date of experience: October 25, 2024
J
Jamie
US
Excellent Service A*
Excellent service, highly professional, and fairly priced. I was initially sceptical about using a collection company, as I usually rent a van, but I wouldn't hesitate to use Moving Motorcycles again. By the time you rent the van, fill it with petrol, and pay the deposit, it nearly costs the same.
Date of experience: October 22, 2024
JS
Superb comms and very efficient
Superb comms and very efficient. Dealt with pick up of Bike from France direct to my door with really friendly people. Dealt with all customs paperwork. Very very easy process and would definitely use again.
Date of experience: October 18, 2024
GD
Delivery to the Highlands
Excellent comms and timings. Friendly and Professional staff
Date of experience: September 25, 2024
Et
JUST PERFECT.!!!!
PERFECT.!!!! Living in Hamburg (North Germany), I bought a Bike in Huddersfield. Just one (initial) phonecall, three e-mails and only a few days later, the Bike was delivered to my premises.....from Huddersfield to Hamburg. EXACTLY the minute the delivery was scheduled.. unbelievable but true.!!! All I can say -and this is without any exaggeration- is: THANK YOU FOR YOUR SUPERB SERVICE and this SMOOTH TRANSACTION. Highly recommended.
Date of experience: September 25, 2024
IA
Ian A
US
Great service, recommended.
Great service. Required to move my motorcycle from Warminster to London after suffering an ankle injury meaning I was unable to ride. Cost was reasonable compared to other motorcycle moving companies. Relocation took around 2 weeks in total but speed of relocation wasn’t an issue for me. Communication was good and received confirmation of when the bike was collected and delivered with a condition sheet received on both collection and delivery. Recommended.
Date of experience: August 17, 2024
CC
Moving Motorcycles provided an excellent service
Moving Motorcycles provided an excellent service for a very good price. The bike was very well secured in the van and the extra bits and pieces I got with the bike were also collected at no extra charge. The delivery guy was a star and very helpful. I would certainly recommend this company.
Date of experience: August 9, 2024
AJ
A mix of good and not so good.
A mix of the good and the not so good. Good things- 1) Delivery driver was very nice. 2) Office staff were very kind and helpful and provided a refund on a purchase I had to make, because the bike got damaged in the hand over process. I really cannot fault them on this, top notch. 3) A very pleasant lady called to tell me on which day/date my bike would be delivered. Not so good- 1) Communication was not forthcoming.... I purchased my bike by auction and booked them to remove the motorcycle from the auction site for delivery to me. The day after the auction, I thought I might have been duped, because the communication was so poor (although, I do appreciate that they may well have been busy after an auction of so many motorcycles). Another 10 days passed post auction, before I got a call to say that the delivery had been scheduled for the following week. I might have been concerned by this, had I not already read the low scoring reviews left by previous customers and realised that this was a common point of issue. 2) Significantly more expensive than I have paid other couriers for the same service. But then technically, they had also stored the bike for 16 days!
Date of experience: August 6, 2024
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