Review summary

Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

M
Perfect signal on the back of beyond!

Perfect signal in a location notorious for a poor connection. Thank you! Xx

Useful
Share
I
30Gb gone in 2 hours?????

I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?

Useful
Share
N
Good service I'm happy 😊

Good service I'm happy 😊

Useful
Share
c
Ordered but never received package

Ordered but never received package

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 261 - 270 of 996 reviews
SI

not better like VODAFONE

This provider use EE network but not better like VODAFONE

Useful
Share
KW

Thank you to karthik for assisting with…

Thank you to karthik for assisting with my sim issue

Useful
Share
RB

The speed in which I received my order…

The speed in which I received my order and the update of my order. Thank you.

Useful
Share
A

Good service given by Karthik

Good service given by Karthik

Useful
Share
E

Friend referral not registered - no response months later

I referred a friend back in December 2024 using the referral scheme (aklamio). The friend signed up but it didn't register the purchase. I raised a case in which they said 'Your Support Request is currently being reviewed by Lyca, the process may take up to 12 weeks from the date of creation (02.01.2025).' We are now at 24 weeks and I have had 0 response or update since then and no referral bonus. The level of un-professionalism is unreal and I don't recommend Lycamobile at all if they can't even honour their referral program.

Useful
Share
M

Nice to do business with you

Nice to do business with you

Useful
Share
JH

Very pleased with Lyca Mobile

Really quite pleased with Lyca Mobile and I think they are a bit of a hidden treasure. Downloaded an e-sim yesterday and was all up and running within a matter of minutes. By this time, it was quite late in the afternoon, and more in hope than expectation at 4:30pm, I used my PAC from my previous network and nominated to bring my previous number over today. It all happened exactly as planned and my number was ported over by lunchtime with no downtime. Package I signed up to is extremely competitive, so overall I am very happy. Would thoroughly recommend

Useful
Share
HW

The SIM doesn’t work and the guy on the…

The SIM doesn’t work and the guy on the phone was unhelpful… I have no idea what the phone number is or snything

Useful
Share
ML

Everything you need is online even I…

Everything you need is online even I could do it which is a wonder.

Useful
Share
AW

Jaena

Jeg har ringet ind til jer et par gange efterhånden, og synes generelt jeres kundeservicemedarbejdere er trælse. Vil dog gerne fremhæve Jaena som hjalp mig med af afmelde mit abonnement. Hun var rigtig hjælpsom og høflig!

Useful
Share
Previous1•••262728•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.