Fabulous Service
Fast , excellent service . With a real eye for the key points . We highly recommend Knights
Knights Professional Services
Reviews 692•
4.5
Business Services4.5
Excellent
692 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.5
Excellent
692 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Knights Professional Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
We bouth our first home with knights…
We bouth our first home with knights sollicitors they did a great job.
A very professional team led by superb…
A very professional team led by superb solicitor who acted for me both on a sale and purchase of a property, He answered all my questions quickly and explained any legal issues suscinkly. It made the whole process much easier and I would highly recommend Knights as an excellent firm of solicitors.
Jodie Coy and her team made the sale…
Jodie Coy and her team made the sale and purchase of our property straightforward. The property we sold had an unusual lease and freehold arrangement, coupled with the purchase of a new build there were many challenges. Recommended.
Company details
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Contact info
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Website
www.knightsplc.com
All reviews
692 total • Write a review
Showing 651 - 660 of 688 reviews
P“
01244 896600 Chester branch knights
01244 896600 Chester branch knights Poor service Unprofessional Rude Inaccurate information and advice Once you have signed the client acceptance form they are not interested in you or your issue. They stretch things out so they can bill you more. Do your research and choose wisely. Just don’t choose knights Chester branch ! If you do good luck to you.
Date of experience: May 18, 2021
J
Jon
US
Really poor customer service
Really poor customer service. Never answered any of our 20+ calls during the process of buying a house, very slow to react and gave the impression that they do not communicate internally. Caused several avoidable delays which ultimately pushed back the exchange date. You would think that this poor level of service was balanced by low rates but you would be wrong! I would recommend that any house buyers (especially first time buyers) look elsewhere.
Date of experience: May 7, 2021
PH
Smooth process
Our recent house sale went very smoothly, thanks in no small part to Hannah Lloyd who steered us through the process with regular communication and whose attention to detail ensured there were no unpleasant surprises on the way.
Date of experience: April 23, 2021
SW
All's well that ends well
Everything went very smoothly until just before exchange and completion it became clear that certain documents had not been requested from me as the seller. I had to deal with the matter as a matter of urgency. However, I would like to highlight the excellent service provided by Daniel Wilson in the final weeks of the process. Daniel ensured that exchange and completion took place smoothly on the same day, and made sure that everything was in order. It would appear that Daniel had to make up for some negligence on the part of others at Knights, and for this I am very grateful indeed - hence the 5 stars, which are for Daniel.
Date of experience: April 16, 2021
LH
'Marital split' sale no issues for Knights
Knights handled my house sale as it needed a company geared up for a marital split. Kyle Spivey was the solicitor assigned to deal with the process. I found Kyle really easy to work with and the entire process was very straightforward, he kept me informed and offered good advice throughout. The sale successfully completed yesterday - given that my onward purchase (being handled separately with different companies) has got very messy, it was nice to have the sale part of the entire process go smoothly. I'd recommend Kyle - and Knights - if you need either a general or more tailored experience. Thank you.
Date of experience: April 10, 2021
MS
We used knights by default as they were…
We used knights by default as they were the solicitors used by our estate agents. Louise looked after our case and has been fantastic throughout. She kept us up to date at every point and has been amazing. Would highly recommend
Date of experience: April 8, 2021
AH
Slow and Unprofessional.
We are first time buyers, using Knights Plc as support to purchase our own home. Since the start of the process we have had to chase them up for responses, communicate between themselves and the housing agents to get some clarity/answers as they did not do this themselves and on top of that, we have had to figure out what each document is requesting as they are not wrote well! Our documents and contracts had spelling and grammar mistakes, missed my name out on a few occasions and have had blank sections on almost each page. This has clearly been copied and pasted from another document of the same housing association and they have not bothered to fill in the correct information!! They get 2 stars because we are somehow, still on track to make the move in date...
Date of experience: April 7, 2021
MS
Keep clear.. Negligent people
My seller has gone through purple bricks with this shower of stuff I walk in. Well not only did they lose the pack information sent by the seller in Jan we are now in April and still waiting. My searches were back three weeks ago and Knights are still dealing with the basic pack info. How they are in business I'll never know. Absolute disgrace. Well done purple bricks you have done well here
Date of experience: April 6, 2021
T
Theresa
US
Brilliant Solicitor in Leeds Office
I was lucky enough to have Alex M deal with the conveyancing on my flat sale. As well as being friendly and personable, she was extremely efficient and kept me regularly updated throughout the process. I had a few bumps in the road with a tricky buyer but Alex handled it all brilliantly as was able to keep me calm as well as get the job done. I really couldn't fault her. Thanks Alex - you're an absolute gem.
Date of experience: March 31, 2021
RM
Excellent service
Katrina & Richard were absolutely excellent to work with, updating us regularly and explaining everything thoroughly so we understood every step of the way. We were very reassured throughout the process and impressed with how efficient they were. Would highly recommend.
Date of experience: March 30, 2021
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