Fabulous Service
Fast , excellent service . With a real eye for the key points . We highly recommend Knights
Knights Professional Services
Reviews 692•
4.5
Business Services4.5
Excellent
692 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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4.5
Excellent
692 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Knights Professional Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
We bouth our first home with knights…
We bouth our first home with knights sollicitors they did a great job.
A very professional team led by superb…
A very professional team led by superb solicitor who acted for me both on a sale and purchase of a property, He answered all my questions quickly and explained any legal issues suscinkly. It made the whole process much easier and I would highly recommend Knights as an excellent firm of solicitors.
Jodie Coy and her team made the sale…
Jodie Coy and her team made the sale and purchase of our property straightforward. The property we sold had an unusual lease and freehold arrangement, coupled with the purchase of a new build there were many challenges. Recommended.
Company details
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Website
www.knightsplc.com
All reviews
692 total • Write a review
Showing 611 - 620 of 688 reviews
WG
Wendy G
US
Avoid like the plague Knights, T/A Integra
My experience of dealing with Knights, T/A Integra, for a simple remortgage, was horrific. A catalogue of errors. I had to complain. As did my mortgage advisor. Firstly, they never uploaded the info I completed diligently and returned between Christmas and New Year. Secondly, I received my remortgage offer in very early January. I had to chase them later in the month for an update as there was no progress on their portal. They admitted having received my information but it just hadn’t been inputted on to the system. They then said I could sign digitally (which I was happy with) to speed things up. I received an email with a link to the Land Registry site. Spent ages signing up and then the code Knights had sent didn’t work. I then spent hours on the phone on hold before I was able to speak with someone to try and resolve this issue. I was told I’d need to sign the mortgage deed in wet ink. I asked for a hard copy to be sent in the post, but they refused and so I printed a copy and signed and had it witnessed and returned it by special delivery. Heard nothing again, so spent another few hours on hold trying to speak with someone. I was then informed my printer had printed in the incorrect format. I asked for a copy to be sent in the post. It was received and I was just about to have my signature witnessed again, when I received an email from my mortgage broker (who had been contacted by the lender) that the certificate of title (and the mortgage deed) didn’t contain my middle name. I complained again in absolute frustration. I was told a new mortgage deed would be sent to be received the following day. Yes. It was. But without my middle name…..again. I’m the end, I decided to insert my middle name manually and get my neighbour (who was witnessing my signature) to initial the manual amendment, as I also did. The incompetence of this business is astounding, but it’s never surprising when profits mean more than the customer and very low paid staff with high case loads are employed to deal with matters with which they don’t have the experience to deal. Avoid, like the plague. I must have spent at least 24 hours of my time trying to resolve the mess they caused.
Date of experience: February 1, 2022
R
Ryan
US
Wouldn’t find a better company, anywhere.
Me and my partner have been through the process of buying a new build property, under the shared ownership scheme, meaning we are first time buyers! Very new and very confused to the whole property ladder jazz. Thankfully and greatfully we was assigned Helen Martin-Bell and Carole-Anne Graton at Knights PLC Nottingham. This whole process was a stressful 7 months, and the only grace we had was these two ladies! They had everything on key, everything on point and everything laid out for us in a way that it was easy for us to understand this process without having any knowledge to it. We couldn’t have asked for a better service , the consistency, the updates we received was top! Anything they heard from the development from the property, they informed us right away either email or called. They both made things happen and even fought our corner if something wasn’t up to there standard. We will certainly being using knights in the future for any more legal processes and we just hope we get these two ladies again, the service is great; the amount we spoke with Helen, it feels like we lost a Limb, we was that informed with everything We thank all of the team at knights making the process of buying our first home together easy on there behalf.
Date of experience: January 19, 2022
JM
Not professional and quite a time waster
We used their service in Guildford area(their GU15 office) . It was terrible. Rescheduled 3 times and get told that the house was sold while we were invited to view. I recommended to go for other agencies and avoid waist if time with them. Not professional.
Date of experience: December 5, 2021
Kh
Absolutely brilliant service recieved…
Absolutely brilliant service recieved from L Nunns and Co. Initially chosen by my mum for sale of her property, when I had 5o take over responsibility, they advised what was needed and were there to support and make things as easy as possible for me. If I had any questions if I couldn't get hold of them at time of call, they would always get back to me the same day so I never felt I was being ignored or kept out of the loop. I would highly recommend .
Date of experience: November 26, 2021
MW
Mr WA
US
ATROCIOUS CONVEYOR BELT CONVEYANCING
ATROCIOUS CONVEYOR BELT CONVEYANCING! breaches of GDPR ???? (sent another property owners details) given details that weren't relevant, not corrected or acknowledged when questioned, I ended up having to resolve. Bad communicators .......the list goes on! these people were a contributing factor i did not proceed with a house sale, still charged me full whack and not heard anything since they got their money. How, or why, i haven't decided to take to the Ombudsman i don't know!!!
Date of experience: November 23, 2021
JV
Worst bunch of fu...
Worst bunch of fu.... I've ever worked with
Date of experience: November 20, 2021
IL
Littlewoods 2021
We are satisfied and thankful for a professional service provided by Knights plc in handling our conveyancing. They were most helpful in guiding us through the process and we would recommend them highly.
Date of experience: November 18, 2021
DT
Avoid this firm like the plague.
Used them as they were recommended by Purple Bricks. Terrible customer service. Don’t return calls, emails get answered days later. They don’t seem to care that buying a house is the single most important, expensive and stressful event in most peoples lives. The paperwork they sent me was riddled with errors which I had to email them to correct on the day before completion! Even then the amendments were wrong. I woundnt recommend them to my worst enemy.
Date of experience: November 17, 2021
JB
When all you want is for this company to provide further information.
This companies employees will refuse to gather further information when requested and merely send the same email time and time again.
Date of experience: November 3, 2021
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