Review summary

Irwin Mitchell is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Katie and Flora were exceptionally…

Katie and Flora were exceptionally good. They both took the time to explain everything I didn’t understand. They was both helpful and accommodating. They was always able to help me with anything I needed. They were flexible with my schedule and communicated with me well.

P
My claim started over 3 and a half…

My claim started over 3 and a half years ago. Deborah and her associates have been incredible since day 1, always very patient with myself and the communication was impeccable, if I ever needed clarification on any matter they were outstanding in explaining in a way I understood. They fought for me and that I will forever be grateful for.

C
Kate has been absolutely amazing from…

Kate has been absolutely amazing from day one! She’s so supportive explaining everything and guiding us through the whole process, showing genuine compassion & care, whilst maintaining her professionalism. Kate’s shown so much dedication to our case, to achieve great results. We really can’t thank her enough & couldn’t have wished for better!!

LG
Great experience working with Irwin Mitchell

Working with Irwin Mitchell on bringing a discretionary trust to a close was a very positive and reassuring one. We had no previous experience of dealing with a trust, but we were guided through the process with comprehensive information and explanations, that we could all understand and act upon. Our contact at Irwin Mitchell was very efficient, easy to communicate with, and had a very good knowledge of this legal area. Thank you for making this process so painless!

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All reviews

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Showing 891 - 900 of 996 reviews
W
5 out of 5 stars

Positive conclusion

It has been quite a drawn out experience with several changes of contact. The experience improved greatly once Waseem & Rachel became involved. Happy ending!

Date of experience: December 9, 2024

ES
5 out of 5 stars

Very good experience with Irwin Mitchell

I had an amazing experience working with Irwin Mitchell. Sangita Manek and Alice Robinson were very helpful, efficient, and handled my case with great delicacy. I was informed about every step they planned to take, as well as any costs involved. The fees were always transparent and fair. I am happy to recommend this law firm to anyone seeking high-quality service.

Date of experience: December 9, 2024

S
5 out of 5 stars

Mesothelioma claim -Kerry Ford

My mesothelioma claim was handled by Kerry Ford. She was very informative and kept me updated throughout the whole process. Nothing ever seemed too much trouble for her. Good outcome achieved for all.

Date of experience: December 8, 2024

AL
5 out of 5 stars

A big Thankyou

My Brother Rob and I on behalf of my mum would look to extend our thanks and gratitude to both Emma Melia and David King for their unfaltering care, compassion and professionalism towards my mum Evelyn with regards to her recent compensation claim following a life changing car accident in 2022. It’s been tough going for mum at times having to relive the trauma so frequently to go through all the expert assessments, but it’s been made easier by the understanding and compassionate approach of all the staff involved in her case. As a family we can’t thank you enough, mum can now start to move forward, recieved the physio and clinical psychology she so desperately needs, and start to make adaptions at home to help her keep her independence going forward. Saying Thankyou doesn’t seem enough, as a family we would without hesitation recommend Irwin Mitchell, Best wishes to you all, you have made such a difference to mum’s life following a dreadful life even. Kind Regards Angela, Rob and mum

Date of experience: December 8, 2024

JC
5 out of 5 stars

Was recommended Irwin Mitchell and l…

Was recommended Irwin Mitchell and l must say was not disappointed from the first contact conversation and the ongoing process was first class.My personal contact Helena Wareham was from start to finish professional, polite tolerant and understanding, l was informed and guided through my industrial claim to a successful conclusion, both company and personal come highly recommended. Jeff Cummings

Date of experience: December 7, 2024

S
5 out of 5 stars

I had a telephone conversation with Mr Bookey

I had a telephone conversation with Mr Bookey on Friday, as always a true professional. He was extremely patient taking time to explain my case in layman's terms as case is complex and some of it beyond my understanding. Very easy to talk to and listens to what you say. A solicitor I can and will recommend. He's making what is a very difficult time a little easier.

Date of experience: December 7, 2024

LF
5 out of 5 stars

Making a stressful procedure smooth

"From introduction to Liz, we have been treated with a warm welcome & everything has been explained in a language both me & my elderly parents could understand. Liz made a stressful procedure smooth running with a smile & empathy. We thank her.

Date of experience: December 7, 2024

Da
5 out of 5 stars

Professional attitude and polite and…

Professional attitude and polite and helpful at all times !

Date of experience: December 6, 2024

A
5 out of 5 stars

Great birth injury claim solicitor

Irwin Mitchell has been of great professionalism and advice throughout our son’s birth injury claim, always seeking adequate information, the best experts etc. Our main positive point is that our interlocutor has remained the same despite the numerous years : herself and her team have been extremely reactive in getting things done / queries answered / steps validated, as well as very supportive, making this process more « human » ! Thank you

Date of experience: December 6, 2024

cw
5 out of 5 stars

Highly Professional and Caring

Right from the start my solicitor Danielle Coxon helped me with making a claim for personal injuries & trauma after a serious road traffic collision. She was very professional, caring & compassionate throughout. She kept me informed every step of the way by emails, phone calls & personally visiting. I would highly recommend Irwin Mitchell Solicitors & would definitely use them again without hesitation.

Date of experience: December 6, 2024

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