Intensive Courses Driving School

4.7936507936507935 out of 5 stars
4.8
Excellent441 reviews

TrustScore

4.8
4.7936507936507935 out of 5 stars
Excellent
5 out of 5 stars
414
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
2
1 out of 5 stars
20
441 reviews in total

Review summary

Intensive Courses Driving School is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

I wouldn't recommend this company.

I wouldn't recommend this company. I deposit my money and didn't recieve any calls to book an instructor as stated on th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Intensive driving is the way to go, highly recommend.

My experience with intensive driving from start to finish has been nothing short of excellent. Glenn, over my two week d...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent job

Everyone involved did an excellent job. The team who organised my lesson and tests and my instructor, Mike, were superb....Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total unprofessional and do not deliver

I'm putting 1 star due to the failure of delivery of service, no communication via the agent given to me, promises of te...Read more

0
0
🔥 High engagement

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over 1 year ago
5 out of 5 stars

Passed First Time.

Passed First Time. I booked a 30hr course though Intensive courses. My dealings with them was very brief. I made my first call to enquire in summer 2023, I was advised to have my Hazard and Theory test and then call back. I did that and in November 2023 I called back and booked. I was told I would be contacted by an Instructor soon. I was contacted the same day by Paresh who was amazing. He booked me the soonest test at my chosen test centre (booked for April 2024) and said he would send me a schedule of all my lessons leading up to the test via email. We arranged a 3 hour a day lesson and a 1 hour lesson just before my test so I could complete everything in a 2 week period. Paresh was a great instructor. He always made me feel calm and has some great little techniques that help with things like parking to make it easier. I cannot thank Paresh enough for helping me. He is an amazing instructor. Other than my 2 calls with Intensive courses I never had any contact from them until I got a congratulations email on the day I passed my test. All my contact was with my Instructor Paresh. The only thing I think could've improved my experience was maybe a call/email just to check in and see how my experience was going or a reminder that the website had extra access that comes with your payment to help with your learning. Unfortunately, my own fault I forgot about this as I was so focused on my lessons I never used the website. I think you just forget as the test dates are quite a long wait at the moment, so from booking to my first lesson it was almost 6 months.

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Jack
Jack
1 reviews
over 1 year ago
5 out of 5 stars

That I passed with in 10h due to my…

That I passed with in 10h due to my amazing instructor Yousouff would highly recommend to do lessons with him

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Jason Soetan
Jason Soetan
1 reviews
over 1 year ago
5 out of 5 stars

Very good instructor Yousouff

Very easy to book the test, I was able to get lesson and test booked in within a couple of weeks thanks to the team at intensive courses. Yousouff my instructor was great really good lessons leading up to the test easy to digest getting through the essentials of my driving allowing me to understand everything for the test which I passed!

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Faith
Faith
1 reviews
over 1 year ago
1 out of 5 stars

Strongly do NOT recommend- very unpleasant experience

Having booked them after speaking with Noel who seemed both professional and a decent person, I was nothing but messed around by Intensive driving courses. They’re documentation once you have paid a deposit states don’t leave lessons late up until your test. You then attempt to book these, however the instructor will then not book you in when you ask, will also request to cancel your lessons last minute, and only book lessons in right before your test, or change locations to suit them. Not once taking you on the route where your test would be. I appreciate each instructor has their own style having had to go to another school entirely, but this teacher not only didn’t take me to the correct areas, but also had a car which was not functioning correctly. Making it almost impossible in that car to learn to use the clutch. I then requested to change to an automatic, based on the urgency at which I needed the licence and had been forced to have to move my existing test as not enough lessons could be completed. I was given contact details to another driver. Who was simply rude, and it was clear that there was no way that I could work with that person. Having been assured by the original instructor that they would refund the unused lessons which had been paid at a premium of 50% more than the hourly rate charged, and despite not requesting any of those funds back, they refused to pay these funds. I more than once asked them to honour what they had stated, but they chose to insist on returning only the cost of the £62 not the additional £270 paid. Having booked an 18 hour course with them and then paying the instructor for additional 6 hours lessons I didn’t even do 12 hours with them. I didn’t ask for any of the 18 hours back, which of course they didn’t refund. The driving instructor stated they would categorically return the money for the extra 6 hours. I was also told by Noel that he would sort this out. However unsurprisingly they claim I took these lessons. I did not! I took 12 hours with them and paid for 24! 6 of which were charged at a premium. I can on say that anyone looking to obtain their licence quickly and with a company that is honest and transparent, this company unfortunately is not. Having to organise getting a license is a stressful process and this company not only added to it, but will charge you a very high price to do so. I’m sorry to have to write this, but this was honestly my experience of the company and would not want someone else to experience this when trying to achieve something for their life. It is a shame that Noel has the instructors he does working for him, and if he chooses to use them, then he needs to accept that he will have to provide far better customer service as all this experience has been is stressful and a huge waste of money.

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Dawn Gough
Dawn Gough
1 reviews
over 1 year ago
5 out of 5 stars

Can’t recommend Jay enough.

Can’t recommend Jay enough. A really calm, helpful, patient instructor who recognises your weaknesses and how to improve them. Thank you very much for all your help with passing my test.

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over 1 year ago
5 out of 5 stars

Just do it!

Surprising what a google search can do. I was a bit skeptical at first but with a bit of research I ended up giving intensive courses a go. Best thing I’ve done, from booking in, to my first lessons; seamlessly smooth operation. I went for the 18 hour course instead of 14 hour, following Noel’s advice, better safe than sorry ay. My instructor, George - What a man! Easy going, attentive to my needs and well articulated. Couldn’t have asked for a better instructor. I passed first time at Barking. Words are not enough to describe how thankful I am. Highly recommend George if you’re in East London.

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over 1 year ago
5 out of 5 stars

Shams is brilliant

Shams is brilliant, a very patient and thorough driving instructor

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over 1 year ago
5 out of 5 stars

Musaffar was a great teacher

Musaffar was a great teacher. One fault only. Very patient and great techniques to drive. Easy all the way through

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over 1 year ago
5 out of 5 stars

Tried to learn how to drive when I was…

Tried to learn how to drive when I was 19, failed my test miserable and gave up. Fast forward *ahem* a couple of decades and I’ve passed after a 45 hour intensive with these guys. I work abroad and have very restricted availability for what I can do but intensive courses driving school made it work and found me a test swiftly. Their driving instructor Elaine was AMAZING, taught manoeuvres in a really clear way, endlessly patient and pushed always for me to be a better safer and more competent driver, taking me on progressively more challenging routes to build my confidence. Passed with three minors today! Thanks Elaine!

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James Heap
James Heap
1 reviews
over 1 year ago
5 out of 5 stars

Rif was amazing got me passed ASAP good…

Rif was amazing got me passed ASAP good conversations and made the lessons enjoyable.

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Aleksia Kola
Aleksia Kola
1 reviews
over 1 year ago
5 out of 5 stars

The instructor

The instructor, Rajesh, was incredible. He knows exactly what he’s doing and he knows how to deliver information. Everything is clear and simple. I got my license in 34 hours of driving.

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Anna Manty
Anna Manty
1 reviews
over 1 year ago
5 out of 5 stars

Ravi is an amazing instructor

Ravi is an amazing instructor. He made me feel confident in my abilities and helped me pass on my first attempt. I would highly recommend Ravi!! Thanks again for all your help :-)

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Alana Clarke
Alana Clarke
1 reviews
over 1 year ago
5 out of 5 stars

Driving instructor - Michael

Michael was the best driver instructor, not only did he make me feel comfortable, and confident he pushed me to do better. I passed me driving test first time with Michael as my instructor. I would recommend Michael to anyone who is ready to start driving :)

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Tom H
Tom H
1 reviews
over 1 year ago
5 out of 5 stars

Great service

Great service from Noel, Gaynor and the whole Intensive Courses team. And thanks to Ravi my instructor - Kang School of Motoring - Cool, calm, collected and he really knows his stuff, I would highly recommend him!

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over 1 year ago
5 out of 5 stars

Jay helped me pass first time with 2 minors!…

I passed today first time with two minors. This was all thanks to my instructor Jay who made sure that I was super prepared for my test. He was excellent at focussing on what I was good at and what needed work, so we would repeat things that I struggled with until they were sorted. He is super patient and very encouraging, and it made all the difference to my confidence. He is super knowledgeable of the test routes and surrounding areas so you will not get caught out - I was rerouting on my test due to a road block but we had driven on the roads before so I knew exactly what to expect! Thank you Jay.

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Erin Martin
Erin Martin
1 reviews
over 1 year ago
5 out of 5 stars

my instructor steve was very patient…

my instructor steve was very patient and kind, i really enjoyed learning how to drive with him.

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almost 2 years ago
5 out of 5 stars

Musaffar was the best teacher I could…

Musaffar was the best teacher I could have asked for. He was strict when he needed to be but also knew how to make our lessons enjoyable. I looked forward to every lesson with him and passed first time!!!! Thank you to Musaffar for giving me the confidence and to the team at intensive driving for organizing!

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Will
Will
1 reviews
almost 2 years ago
5 out of 5 stars

Easy experience and great instructor

Intensive courses helped me pass my test the first time and made the whole process very easy.

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Wally Kebe
Wally Kebe
1 reviews
almost 2 years ago
5 out of 5 stars

Amazing customer service

Amazing customer service

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Iwan
Iwan
1 reviews
almost 2 years ago
5 out of 5 stars

Simple to sign up

Simple to sign up, and the instructor Steve was great!

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