Passed First Time.
Passed First Time. I booked a 30hr course though Intensive courses. My dealings with them was very brief. I made my first call to enquire in summer 2023, I was advised to have my Hazard and Theory test and then call back. I did that and in November 2023 I called back and booked. I was told I would be contacted by an Instructor soon. I was contacted the same day by Paresh who was amazing. He booked me the soonest test at my chosen test centre (booked for April 2024) and said he would send me a schedule of all my lessons leading up to the test via email. We arranged a 3 hour a day lesson and a 1 hour lesson just before my test so I could complete everything in a 2 week period. Paresh was a great instructor. He always made me feel calm and has some great little techniques that help with things like parking to make it easier. I cannot thank Paresh enough for helping me. He is an amazing instructor. Other than my 2 calls with Intensive courses I never had any contact from them until I got a congratulations email on the day I passed my test. All my contact was with my Instructor Paresh. The only thing I think could've improved my experience was maybe a call/email just to check in and see how my experience was going or a reminder that the website had extra access that comes with your payment to help with your learning. Unfortunately, my own fault I forgot about this as I was so focused on my lessons I never used the website. I think you just forget as the test dates are quite a long wait at the moment, so from booking to my first lesson it was almost 6 months.