Intensive Courses Driving School

4.7936507936507935 out of 5 stars
4.8
Excellent441 reviews

TrustScore

4.8
4.7936507936507935 out of 5 stars
Excellent
5 out of 5 stars
414
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
2
1 out of 5 stars
20
441 reviews in total

Review summary

Intensive Courses Driving School is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

I wouldn't recommend this company.

I wouldn't recommend this company. I deposit my money and didn't recieve any calls to book an instructor as stated on th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Intensive driving is the way to go, highly recommend.

My experience with intensive driving from start to finish has been nothing short of excellent. Glenn, over my two week d...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent job

Everyone involved did an excellent job. The team who organised my lesson and tests and my instructor, Mike, were superb....Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total unprofessional and do not deliver

I'm putting 1 star due to the failure of delivery of service, no communication via the agent given to me, promises of te...Read more

0
0
🔥 High engagement

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Catriona
Catriona
1 reviews
over 1 year ago
5 out of 5 stars

I did a semi intensive course over 3…

I did a semi intensive course over 3 weeks and had a wonderful experience. Makarios is a great instructor and I passed first time with zero minors. I had some driving experience from years ago in a manual car but switched to automatic for this course. I did 30 hours in total which I think was the perfect amount of time for my experience. The company was fantastic - the test date was organised for me which made life much easier as its so difficult to find suitable test dates with the backlog. Once that was booked I contacted my assigned instructor directly and we booked lessons backwards from the date. I really appreciated how flexible Makarios was with me. I am a nurse and I had to work around the lessons - he accommodated me with some last minute lessons time/date changes at short notice which was never easy to do with previous instructors and companies. I felt very comfortable and safe throughout the lessons and can't recommend this programme enough. To pass first time was great!!!

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Lucy Kelly
Lucy Kelly
1 reviews
over 1 year ago
1 out of 5 stars

I do not normally leave reviews

I do not normally leave reviews, but my experience was so shocking that I feel as though I have no choice. My instructor taught me over the course of around ten months. During that time, there were extended breaks of one to three months, in which communication was minimal or nonexistent. This is because he said he had private students which he would "prioritise" over me being a student from the company. Teaching would then recommence, but instead of the intensive course I had paid for I saw him once every two weeks (which he was without fail late for). There were multiple occasions where my instructor had said one time for a lesson, before changing the time on the day and falsely claiming that we had spoken about it prior. During the actual lessons, my instructor seemed disinterested in my driving, and when he did pay attention he was ill-tempered and unhelpful (yelling and even swearing at me). We would spend very short periods of time practising manoeuvres, and when we came to practising them just before the test he expressed surprise and anger at my difficulty in performing them. This general disinterest in my driving led to me picking up unhelpful habits that he again was shocked to see and berated me over. After accidentally scraping his wheel slightly, my instructor attempted to guilt trip and emotionally strong-arm me over half an hour into making me pay for a full set of replacement tyres. He said that if I failed to, he would cease teaching me. I refused to pay, but he did not follow through with his threat. In addition to this, he was constantly on his phone which made me feel uncomfortable. He was not paying attention to what was going on around the car and I felt as though my money was being wasted. I did not pass my test due to gaps in his curriculum, where road features I had never covered were on the test route. He in fact tried to convince me I had gotten the date of my test wrong by a week the day before my test was due to happen. This, along with his demeaning attitude, general apathy towards my driving, and constant breaks in the middle of my lessons are indicative of his unprofessional conduct and I would be unwilling to recommend him to any student - especially a beginner driver unsure of themselves or low in confidence. I felt uncomfortable, disrespected, and couldn't wait to be free of him. The company was very efficient and quick at replying to my queries. I thought their conduct was professional and I have few issues with them, though whenever I wanted to contact the company about my instructor they would inform him of everything I had said, with him immediately responding to me in a combative manner. This left me feeling unable to express my concerns and grievances. Additionally, when I requested to change instructors they twice refused despite the above, claiming there was no availability. I would not recommend this intensive course, I would instead recommend going through an independent instructor as it will likely be cheaper and more time effective, and you are free to change instructor if you need.

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over 1 year ago
1 out of 5 stars

Cancels everytime, 10 months waiting

My daughter paid upfront, been waiting almost a year, she's had an instructor who's gave her a 3 hrs lesson and cancelled at last minute every time, now she's asked for a refund after cancelling 3 tests because she hasn't got any experience still and he's blaming her, she has all the proof on messages of her not cancelling once, and he's making out she's lost him money when she's the one who's lost 1.5k, do not recommend, dave the instructer in yate BTW, we want her driving lessons or her money back or we will be taking legal action, she paid for a service she hasnt received that has been cancelled week after week since October

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over 1 year ago
5 out of 5 stars

Passed first time! Friendly and patient instructor - highly recommend!

From beginning to end, I had a fantastic experience with Intensive Courses. Noel was very friendly and helped me choose the right course for me and my instructor, Shams, was brilliant. I was very nervous about starting to drive as I felt I had left it so late to start my lessons but Shams instantly put me at ease. I couldn’t have hoped for a better instructor. He was a great teacher with endless patience and helped me learn the skills and confidence I needed to pass the test my first time. Couldn’t recommend intensive courses and Shams more! thank you!!

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Qania Latif
Qania Latif
1 reviews
over 1 year ago
5 out of 5 stars

My Drinving instructor Musaffar was…

My Drinving instructor Musaffar was amazing, he made me relaxed and comfortable from the first lesson. What I loved most about him is when I made a mistake or error, he used humour and made me laugh so I didn't feel like a failure. I would highly recommend Musaffar as a driving instructor, I passed my test 1st time today! Thank you Musaffar, you are the best! 🤩

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Bex Abillion
Bex Abillion
1 reviews
over 1 year ago
5 out of 5 stars

Excellent experience from start to finish !

After having no luck myself attempting to try to find both an available practical test date, and also an automatic intensive driving course, I came across intensivecourses co uk in an internet search. As a complete novice I booked the 38hr course. Noel found the earliest practical driving test for me locally, and assigned Steve Lowrie as my instructor. Steve was an excellent instructor, calm, patient and really knowledgeable, a thoroughly nice guy. Not only did he teach me all I needed to pass my test, he also gave me valuable experience on faster roads, and more difficult driving situations to ensure that I would be a safer more confident driver going forward. It was a pleasure to learn with Steve, thank you so much, you know how much this meant to me ! Thanks to you , I passed 1st time !

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C Mac
C Mac
1 reviews
over 1 year ago
5 out of 5 stars

Highly recommend

I have had a great experience with Intensive Courses. My instructor, Musaffar, was excellent - calm, clear and really helped me build my confidence up from having zero previous driving experience. And a first time pass to top it off! Highly recommend!

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WAHDIN
WAHDIN
1 reviews
over 1 year ago
5 out of 5 stars

As easy as 1, 2, 3!

Easy from start to finish! They sort everything out for you and are very flexible. We started lessons together in a new 2024 Mazda 3 almost daily from 2 weeks before the test and had another 90 minutes the morning before my test to get nice and warmed up. Yousouff was a fantastic, calm instructor who knew the test routes very well and ensured I was ready for test. Proud to say with the combined efforts we passed with zero minors on the first try on a gorgeous July morning. Would recommend to anyone who needs to pass and pass quickly! 10/10

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Isabel
Isabel
1 reviews
over 1 year ago
5 out of 5 stars

Passed first time

As a very anxious person I was nervous to start my lessons but Elaine was so calm and patient with me throughout. I was able to be super flexible with my hours around childcare and work, and Elaine put me at ease in every lesson helping me build enough confidence to take my booked practical (I initially wanted to delay!) … and passed first time! Thanks for all your support Elaine and Intensive driving, would highly recommend!

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Timothy Atack
Timothy Atack
1 reviews
over 1 year ago
5 out of 5 stars

Elaine helped me so much

amazing instructor Elaine helped me pass my test very quickly

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over 1 year ago
5 out of 5 stars

Really happy with the service from…

Really happy with the service from Intensive Courses and the great lessons with Paresh that helped me to pass first time!

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Luke
Luke
1 reviews
over 1 year ago
5 out of 5 stars

First Time Pass

Having taken previous driving lessons but not driven for a couple of years, Ravi quickly got me back up to speed and feeling confortable in the car. I quickly gained confidence and passed my test first time, now feeling confident to drive in London. Thank you Ravi!

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over 1 year ago
5 out of 5 stars

Steve was an amazing instructor

Steve was an amazing instructor, he made learning to drive stress free and I was extremely comfortable, knowing he was giving me all of the tools I needed to pass my test. I passed first time and although I’m buzzing I’m also gutted we won’t have our sessions together anymore! Couldn’t recommend enough, thank you Steve and Intensive Courses for everything!

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over 1 year ago
5 out of 5 stars

Very fast test provision

Very fast test provision. Supportive staff and paired with a fantastic instructor (Ravi Kang).

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Nicola Squibb
Nicola Squibb
1 reviews
over 1 year ago
5 out of 5 stars

Glen is a fantastic instructor

Glen is a fantastic instructor, the best, thanks so much

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over 1 year ago
5 out of 5 stars

A brilliant experience

A brilliant experience, a great instructor. Very patient and and calm, which suited my learning style.

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over 1 year ago
5 out of 5 stars

Intensive Courses Driving School Review

Intensive Courses Driving School were excellent from first phone call of inquiry to the receiving of exam details - always quick to answer any queries and able to explain in detail everything a beginner needs to know. Shams the instructor was fantastic - very calm and full of knowledge ... an excellent experience all around. And I passed first time!

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over 1 year ago
1 out of 5 stars

Terrible experience

I give 1 star because they did teach me a few things But: I was not well prepared for my test, the instructor was impatient and did not explain himself clearly. He refused to give me extra practice on the area where I needed it such as reverse parking which of course I could not do properly in the test. He refused to sit with me on the test when I asked because it was 'too boring' in his words. I fail the test and I was not ready for it. They refused to give me extra lessons before the test when I asked for them. The communication with the school was inexistant once I had paid. I did not get value for money and with the competition in London I strongly suggestthat you bring your money somewhere else.

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customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Great learning experience

Jay was very informative and supportive in teaching me how to drive. Very efficient and fast in teaching me.

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Yasmin A
Yasmin A
1 reviews
over 1 year ago
5 out of 5 stars

I can highly recommend Stephen!

I practised with Stephen after taking a few years off from practising and passed the first time with him. He’s a great instructor and I’m very grateful for his support!

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