Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

Company details

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All reviews

993 total β€’ Write a review

Showing 831 - 840 of 989 reviews
sd
4 out of 5 stars

Excellent customer service

Excellent customer service

Date of experience: April 17, 2018

MD
5 out of 5 stars

Very helpful local staff on delivery…

Very helpful local staff on delivery and on phone.

Date of experience: April 13, 2018

k
5 out of 5 stars

Easy to order on line & stone delivered…

Easy to order on line & stone delivered to my Father's address without any hassle.

Date of experience: April 13, 2018

TC
2 out of 5 stars

Dilivered items without contacting me…

Dilivered items without contacting me regarding dilivery date or time

Date of experience: April 11, 2018

N
5 out of 5 stars

Great service and speedy delivery

Great service and speedy delivery

Date of experience: April 11, 2018

LH
5 out of 5 stars

Very helpful delivery driver!

I recently ordered some sleepers online from Huws Gray, Bangor. I didn't receive any communication from them as to when they would be delivered (which perhaps would be useful for people not working from home), however they came 3 days after ordering and the delivery driver couldn't have been more helpful in lifting the sleepers over my hedge and into a good place for me, and the sleepers were just as described.

Date of experience: April 9, 2018

IG
4 out of 5 stars

Used Huws Gray for years and never a…

Used Huws Gray for years and never a problem.

Date of experience: April 9, 2018

MH
5 out of 5 stars

Great experience.

Prompt service, arrived next working day. Great choice.

Date of experience: April 2, 2018

LR
5 out of 5 stars

just the job- did exactly what they…

just the job- did exactly what they promised

Date of experience: March 26, 2018

DO
5 out of 5 stars

Excellent and fast service

Excellent and fast service

Date of experience: March 22, 2018

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