Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 811 - 820 of 989 reviews
AD
5 out of 5 stars

great servivce

great service

Date of experience: May 8, 2018

SE
5 out of 5 stars

Good service

Order placed on line on a Monday and the slate was delivered on Wednesday with good confirmation emails in between.

Date of experience: May 7, 2018

s
5 out of 5 stars

Easy online ordering great product and…

Easy online ordering great product and prices with fast upto date delivery emails will use againπŸ–’

Date of experience: May 7, 2018

gg
1 out of 5 stars

Difficult site to use

Difficult site to use. 10 days delivery only after chasing it up. Should have gone to the Minera branch in person. Paul is very good. Will never use online again, and advise others go in person. The service is awful. Product was fine.

Date of experience: May 7, 2018

PB
5 out of 5 stars

No problems

No problems easy to order Got a call to confirm the order Turned up on time EXCELLENT

Date of experience: May 7, 2018

SA
5 out of 5 stars

Excellent service

Excellent service

Date of experience: May 3, 2018

MM
5 out of 5 stars

Very easy to place order

Very easy to place order, fast delivery. Always helpful and friendly over the phone

Date of experience: May 3, 2018

L
5 out of 5 stars

Great website

Great website, easy to order and fast delivery. Great first experience ordering from Huws Gray.

Date of experience: May 2, 2018

C
2 out of 5 stars

The website is diabolical.

The website is hard to use, you select product then go to find another product if it not in your area you go and choose a different product and you lose everything in your basket. Numerous times this happens ended up writing down each product code and then entering each one in separate as long list at end which defeats the object of being a user friendly website! Most fustrating and time consuming. (And i know how to use a pc and website as i a software developer!). Also has comments box so asked for delivery on certain day it turned up day early when no one in so part of it went walk abouts. They had email address with order as online and tel no so it would be curteous to say sorry can't deliver on the chosen day is it OK to deliver... instead so can be ready or get someone there. Will definantly be checking if I can get items elsewhere easily and cheaper and on date I want first before coming back.

Date of experience: May 1, 2018

IV
5 out of 5 stars

Faultless

Quick, efficient, friendly service. No faults with any of the timber delivered. Just wish that they built my fence instead of me.

Date of experience: April 30, 2018

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