Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 791 - 800 of 989 reviews
SW
5 out of 5 stars

Quick and easy ordering/delivery but a…

Quick and easy ordering/delivery but a bit expensive

Date of experience: May 23, 2018

CL
5 out of 5 stars

Excellent service- prompt delivery and…

Excellent service- prompt delivery and courteous

Date of experience: May 22, 2018

D
5 out of 5 stars

Soil and sleepers

Excellent Delivery service

Date of experience: May 21, 2018

WR
5 out of 5 stars

Great service

Great service. Friendly. Really helpful with advice. Delivery is prompt.

Date of experience: May 17, 2018

dc
3 out of 5 stars

Bit disappointed as the two pallets…

Bit disappointed as the two pallets arrived three days apart.

Date of experience: May 17, 2018

IB
5 out of 5 stars

Good price and prompt delivery by a…

Good price and prompt delivery by a nice and friendly driver.

Date of experience: May 17, 2018

BP
5 out of 5 stars

Fantastic service and fast delivery…

Fantastic service and fast delivery would use again when needing building materials

Date of experience: May 16, 2018

LR
3 out of 5 stars

A little disappointed with the really…

A little disappointed with the really poor communication regarding my delivery. I placed an order online and received an email stating I would have updated on my delivery but I had nothing. The next thing I know the items where getting delivered which was left just on my driveway and almost overhanging the curb. This was extremely frustrating as not only was I not expecting it that day it was in open view of anyone passing by and the only person at home was my partner who definitely could move it. I then had to come home from work to move it all to a more suitable place. All the products where brilliant but it's left me frustrated over the poor communication.

Date of experience: May 16, 2018

S
5 out of 5 stars

Quick Delivery

Ordered slate paving slabs which were delivered the following day - very good service

Date of experience: May 15, 2018

VD
5 out of 5 stars

Excellent service as always

Excellent service ad always

Date of experience: May 15, 2018

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