Review summary

Home Done has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

H
Bought more as so useful to temporarily…

Bought more as so useful to temporarily keep my dogs out of part of my garden (newly turfed). Good price and fast delivery

Ordered from online no problems

Ordered from online no problems, took a week to arrive but good communication with the company so no complaints and happy with the product( bathroom unit) so will be happy to use the company again as had never heard or used them.

DD
Delivery wrong sofa and damaged

Sent wrong sofa with damage once you have your delivery your stuck with it, waste of money very poor company, sending wrong item damaged and going through PayPal it's up to me to put there mistake right by paying for the sofa to be shipped back so I can get a full refund and still be out of pocket.

M
Frustrating

Missing box for a bed then delivered on another day. Wrong size mattress also arrived, still trying to get a replacement sorted. Asked if I would consider the larger mattress despite it being too wide for the bed! Really?

Company details

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All reviews

1,000 total • Write a review

Showing 941 - 950 of 996 reviews
MJ
5 out of 5 stars

Very reliable company.

Delighted with my purchase. Great price, good communication and speedy delivery. Would definitely use this company again.

Date of experience: April 29, 2024

M
2 out of 5 stars

Waste of money!

The item I ordered doesn’t have a base, there is damage to the frame, the locks are flimsy and don’t close properly.

Date of experience: April 29, 2024

RD
1 out of 5 stars

Faulty and low quality products…

Faulty and low quality products combined with a deliberate and sustained effort to undermine the Consumer Rights Act 2015 which states customers are entitled to a refund where the goods are not usable.

Date of experience: April 29, 2024

KB
1 out of 5 stars

DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE! I never received my order! They were quick to take hundreds from me. I've had to go through Paypal to get my money back. PLEASE PLEASE PLEASE, Don't waste your time and lose your money on this terrible company!

Date of experience: April 29, 2024

Mn
2 out of 5 stars

Bed review

Disappointed as the bed was damaged with paint missing on bars and uneven. The screws and alignment is not matched so not at all secure and have left the extending part unscrewed. Also the hassel of fixing as it was in bits.

Date of experience: April 28, 2024

EA
3 out of 5 stars

Can’t fault the company,it was…

Can’t fault the company,it was delivered when they said it would be. But the unit is cheap and nasty,the led light doesn’t stick keeps falling down and the quality of it just wasn’t up too much.

Date of experience: April 28, 2024

M
5 out of 5 stars

easy to order

easy to order, goods came on time, quality excellent.

Date of experience: April 28, 2024

M

MB

US

4 out of 5 stars

Fast delivery

Very fast service ordered and delivered in 2 days. Once delivered was not put in a convenient place however was still within the gates.

Date of experience: April 28, 2024

MI
5 out of 5 stars

Potting Bench

Excellent product, well made, easy assembly First class supplier

Date of experience: April 28, 2024

SE
5 out of 5 stars

Fantastic quality for the price

Bought 2 large sliding door wardrobes and the quality was fantastic...really solid furniture and excellent price 👌

Date of experience: April 27, 2024

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