Review summary

Home Done has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

H
Bought more as so useful to temporarily…

Bought more as so useful to temporarily keep my dogs out of part of my garden (newly turfed). Good price and fast delivery

Ordered from online no problems

Ordered from online no problems, took a week to arrive but good communication with the company so no complaints and happy with the product( bathroom unit) so will be happy to use the company again as had never heard or used them.

DD
Delivery wrong sofa and damaged

Sent wrong sofa with damage once you have your delivery your stuck with it, waste of money very poor company, sending wrong item damaged and going through PayPal it's up to me to put there mistake right by paying for the sofa to be shipped back so I can get a full refund and still be out of pocket.

M
Frustrating

Missing box for a bed then delivered on another day. Wrong size mattress also arrived, still trying to get a replacement sorted. Asked if I would consider the larger mattress despite it being too wide for the bed! Really?

Company details

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All reviews

1,000 total • Write a review

Showing 81 - 90 of 996 reviews
A
5 out of 5 stars

Fast and reliable with a quality product

Fast and reliable with a quality product

Date of experience: May 20, 2025

Ap
1 out of 5 stars

Stay away awful company impossible to…

Stay away awful company impossible to return item bought a grey windbreaker it came Green they said looks grey to them refused to except my return sick of Scamming companies

Date of experience: May 20, 2025

Z

Zoe

US

5 out of 5 stars

Great bench

Great good quality bench for very good price I am very pleased.

Date of experience: May 18, 2025

U

Uk

US

5 out of 5 stars

Bought two items

Bought two items, garden rattan furniture 6 seaters and the covers, happy with my purchased and both delivered in times estimated will buy from this website again thank you .

Date of experience: May 18, 2025

J
5 out of 5 stars

Item delivered on time well packed

Item delivered on time well packed

Date of experience: May 18, 2025

G
5 out of 5 stars

Great buy Dylan 2+3 sofas delivery…

Great buy Dylan 2+3 sofas delivery little late but was kept up to date the sofas was£400 for both but have gone up now but was only for my conservatory so really pleased many thanks home done

Date of experience: May 15, 2025

S

Sam

US

1 out of 5 stars

Still awaiting delivery of item,

Still awaiting delivery of item,

Date of experience: May 14, 2025

HS
5 out of 5 stars

Catio order

Easy to order and it was delivered within 3 days

Date of experience: May 14, 2025

j
5 out of 5 stars

quick delivery good communication

quick delivery good communication. Garden sofa takes a while to put together but sturdy.

Date of experience: May 13, 2025

J
1 out of 5 stars

Delivery driver refused to help me move…

Delivery driver refused to help me move the box. I asked several times for help and informed I recently had surgery. The delivery driver watched me struggle to move a 25kg box. Raised a complaint and the home done team said I should have gave the driver a £30 tip to take one step into my house to move the box… instructions of how to build the shed also not great!!! Will not purchase from home done again. Worst experience I have ever had

Date of experience: May 13, 2025

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