Bought more as so useful to temporarilyβ¦
Bought more as so useful to temporarily keep my dogs out of part of my garden (newly turfed). Good price and fast delivery
3.2
Average
1,000 reviews
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Review summary
Home Done has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Ordered from online no problems
Ordered from online no problems, took a week to arrive but good communication with the company so no complaints and happy with the product( bathroom unit) so will be happy to use the company again as had never heard or used them.
Delivery wrong sofa and damaged
Sent wrong sofa with damage once you have your delivery your stuck with it, waste of money very poor company, sending wrong item damaged and going through PayPal it's up to me to put there mistake right by paying for the sofa to be shipped back so I can get a full refund and still be out of pocket.
Frustrating
Missing box for a bed then delivered on another day. Wrong size mattress also arrived, still trying to get a replacement sorted. Asked if I would consider the larger mattress despite it being too wide for the bed! Really?
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.homedone.co.uk
All reviews
1,000 total β’ Write a review
Showing 51 - 60 of 996 reviews
AG
Really easy to order
Really easy to order. Kept up to date with dispatch and delivery details. Price match is good even though I didn't have to use it as very competitively priced
Date of experience: June 2, 2025
RG
Do not trust
Would never buy from again would have gave no stars but canβt delivery took one whole not 5-10 days when you contact you get told rubbish over and over again. As for the product cannot complain but would still never buy from again. Would have order something else but now taking my business elsewhere.
Date of experience: May 30, 2025
LB
Am very impressed π, I brought my dream wardrobe when the item came there was no issue everything was perfect.
The item was quality π
Date of experience: May 28, 2025
JW
Good quality shoe cabinet.
Order a shoe wall cabinet, which arrived within the promised delivery time of 10 days. Cabinet material of good quality. Assembly instructions a bit sparse and reason for not giving 5 stars. One had to hammer into position the first plastic bits, which was not made clear in the instructions. The unit has no back panel, which though worked out in our favour. Solid unit able to store about 20 pairs of shoes, where the upper section mostly fits women sandals or flat shoes. Do recommend as with 4 shelves this cabinet is higher than most others.
Date of experience: May 27, 2025
MH
Terrible do NOT buy from Home Done
I order the 5 seater Verona sofa and the quality is absolutely shocking! The seat cushions were solid and the back cushions were completely out of shape meaning I had to unzip all of them and re arrange the stuffing. The brackets you need to clip the different sections of the sofa together were all wonky leaving us having to remove them and put them back on again straight but even then they were not straight and there was a visible difference. There were staples sticking out from where the fabric had been attached, we had to bang them all on so no one got injured. The delivery drivers were not able to get the sofa in through the door stating that it was top narrow so my disabled husband has to go out and do this himself. They then did not put the sofa together or even take off the wrapping and dispose of it. My husband and I then to put the sofa together ourselves which was not as easy task seeing as he is disabled with a limb difference. I sent photos to Home Done and as I had already paid the full amount for the sofa I asked for a partial refund which was denied. I was offered Β£10!!!
Date of experience: May 26, 2025
CS
Super speedy delivery and great product
Super speedy delivery - ordered 1 day, delivered the next. Sturdy swing. Took no time at all for the 2 of us to erect. Love the new addition to my garden
Date of experience: May 26, 2025
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