Bought more as so useful to temporarily…
Bought more as so useful to temporarily keep my dogs out of part of my garden (newly turfed). Good price and fast delivery
3.2
Average
1,000 reviews
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Review summary
Home Done has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Ordered from online no problems
Ordered from online no problems, took a week to arrive but good communication with the company so no complaints and happy with the product( bathroom unit) so will be happy to use the company again as had never heard or used them.
Delivery wrong sofa and damaged
Sent wrong sofa with damage once you have your delivery your stuck with it, waste of money very poor company, sending wrong item damaged and going through PayPal it's up to me to put there mistake right by paying for the sofa to be shipped back so I can get a full refund and still be out of pocket.
Frustrating
Missing box for a bed then delivered on another day. Wrong size mattress also arrived, still trying to get a replacement sorted. Asked if I would consider the larger mattress despite it being too wide for the bed! Really?
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.homedone.co.uk
All reviews
1,000 total • Write a review
Showing 101 - 110 of 996 reviews
AJ
Really happy with my purchase and it…
Really happy with my purchase and it was also delivered super quick. Would recommend and buy again. Thank you 😊
Date of experience: May 3, 2025
MR
Terrible Quality and Even Worse…
Terrible Quality and Even Worse Customer Service I ordered white gloss units for my clinic, and when they arrived, my builder assembled them—only to discover the quality was absolutely shocking. For something that wasn't cheap, I expected much better. I've been trying to get a refund or exchange since January, but have gotten nowhere. My emails are ignored, and no one is taking any responsibility for the poor-quality products they sent. The customer service has been appalling, and I’ve never experienced such a lack of accountability. I would never buy from this company again—completely disappointed and still furious about the whole experience.
Date of experience: May 1, 2025
KC
Very helpful friendly delivery team
Very helpful friendly delivery team
Date of experience: April 30, 2025
GT
Excellent quality quick delivery
Excellent quality quick delivery
Date of experience: April 29, 2025
Kh
Great service and communication
Great service and communication
Date of experience: April 29, 2025
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