Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
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Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 1 - 10 of 404 reviews
SS
Error message on boiler
Called Gair as we had an error message on our boiler. Organised an appointment for 2 days later but engineer rang on same day & said he could call that day. Fixed problem & explained what he’d needed to do to rectify problem. Excellent service. We have used Gair previously & would do so again.
Date of experience: June 17, 2025
GS
Efficient…
The engineer arrived having previously phoned with time. He came in serviced the fire as requested.Asked where the boiler was. Serviced that as requested and told me he'd finished and went. Worked "quietly"with no fuss and cleanly
Date of experience: June 14, 2025
SM
Boiler service
Appointment booked at a time to suit me. Notified by text of arrival of engineer. Engineer was polite, helpful, friendly and efficient . Boiler serviced with no issues. Have used Gair before and would definitely use them again.
Date of experience: June 13, 2025
BR
Tyler was very polite and efficient
Tyler was very polite and efficient. He is a great asset to your company. He took time in servicing my boiler and I would highly recommend him.
Date of experience: June 12, 2025
DC
Good communication and service
Good communication and service
Date of experience: June 7, 2025
DL
Disappointing service
We used Gair Gas for many years, but the service in the past couple of years has been discouraging. They say a part needs replacing and it is guaranteed, but when there are problems they say everything is fine and won’t investigate further. We had to get another company in and pay for a new part and labour
Date of experience: June 4, 2025
DW
Skilled technicians
Skilled technicians, excellent service, affordable cost. Gair really does provide peace of mind.
Date of experience: June 4, 2025
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