Freedomsat 4G, Fibre & Satellite Broadband Internet

4.6971428571428575 out of 5 stars
4.7
Excellent175 reviews

TrustScore

4.7
4.6971428571428575 out of 5 stars
Excellent
5 out of 5 stars
148
4 out of 5 stars
17
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
7
175 reviews in total

Review summary

Freedomsat 4G, Fibre & Satellite Broadband Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Real people with understanding and…

Real people with understanding and prompt action when required. I have received excellent service from this company.

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

It all seemed to go smoothly but

It all seemed to go smoothly, but it was not clear from your (to me) ambiguous response whether or not I had done what w...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Unstable and later no internet anymore.

We had internet starting the contract in March. Suddenly after 2 months our Internet got unstable until it stopped compl...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I first was with Sky satellite.

I first was with Sky satellite. After Sky Freedomsat took over. It is working fine without problems and even the monthl...Read more

0
0
🔥 High engagement

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over 3 years ago
5 out of 5 stars

Previously had satellite broadband then…

Previously had satellite broadband then changed to 4g broadband with other company, but then had issues with slow speeds and then no coverage, now back to freedomsat with no problems and great down/upload speeds! Thanks to freddomsat and Bentley walker

Helpful?
Adhish M
Adhish M
1 reviews
over 3 years ago
5 out of 5 stars

I like this company

Very good👍 this company l like this company job I am waiting for this company job My whatsApp number send message 6380706672

Helpful?
Maurits
Maurits
1 reviews
over 3 years ago
5 out of 5 stars

very efficient service

very efficient service. Fast and accurate giving me quick information to choose from. Hopefully deliery and installation are just as quick and good

Helpful?
Paul
Paul
1 reviews
over 3 years ago
5 out of 5 stars

Excellent service

Excellent service, process was completed as planned, fitting was no problem very competent tech and support with untested from trustpilot team.

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

I was very impressed by the whole team…

I was very impressed by the whole team back at base,they kept in touch and kept me updated on the progress of my satellite. The only slight niggle l had was that the installation engineer, having said his van had broken down the day of the planned installation, seemed to forget l was waiting! I would have given you a 4.5 star rating if that option had been available.

Helpful?
over 3 years ago
5 out of 5 stars

Seamless Resumption of Service

No problems whatsoever.

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over 3 years ago
5 out of 5 stars

Easy restart

Reconnected after 8 months easy with passcode and a software update now average 30mbs download last year only 15mbs great improvement.

Helpful?
Richard
Richard
1 reviews
over 3 years ago
5 out of 5 stars

Very good service

Very good service, prompt and efficient.

Helpful?
over 3 years ago
5 out of 5 stars

Excellent customer service of the FreedomSat Team

The FreedomSat Sales Team were very helpful & informative, providing a swift resolution to a concerning issue with my Satellite Broadband system. Once the best subscription packagd had been chosen, all the necessary account documentation was issued quickly and throughly and the resultant technical support information was again provided quickly and concisely.

Helpful?
Peter Dick
Peter Dick
1 reviews
over 3 years ago
5 out of 5 stars

Richard was really helpful ⭐️ ⭐️⭐️⭐️⭐️

Richard was really helpful ⭐️ ⭐️⭐️⭐️⭐️

Helpful?
Martin Pearce
Martin Pearce
1 reviews
over 3 years ago
5 out of 5 stars

Exemplary

Our experience with Bentley Walker can only be described as top notch. They are approachable, amenable and ready to help at any time - subject to Bank Holiday opening times. I would recommend this company for your internet connection wherever you are.

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Mary Swanney
Mary Swanney
1 reviews
over 3 years ago
5 out of 5 stars

One Satisfied Customer

Had excellent service from Bentley Walker from day 1. Dealt with same individual from start to finish which made things very simple. Would recommend highly.

Helpful?
over 3 years ago
5 out of 5 stars

Really quick responses and answered any…

Really quick responses and answered any questions I had. Set up done quickly too. Definitely recommend!

Helpful?
Rosalyn
Rosalyn
1 reviews
over 3 years ago
5 out of 5 stars

I always find dealing with Bentley Walker very good

I always find dealing with Bentley Walker very good experience. I appreciate speaking to UK based English speaking sales and tech support teams. The support and information i receive is helpful and connection issues resolved quickly. BW provide a very human service and the staff i have dealt with are always clearly skilled, knowledgeable and efficient at their jobs as well as being kind and available to listen and give time to conversation. Thank you.

Helpful?
over 3 years ago
5 out of 5 stars

Happy client in The Far North

Been with Bentley Walker for years. Tried other companies briefly, but was *so glad* to come back to BW. Why? Because BW is the best! My personal experience is that BW's customer service staff and technical advisers are second to none. So professional. Always readily contactable to help me out with the very few issues that have arisen.

Helpful?
Barry Butcher
Barry Butcher
1 reviews
over 3 years ago
5 out of 5 stars

When looking to upgrade our existing…

When looking to upgrade our existing Sat package, we entered a conversation with the accounts team , during the conversation mention was made of the Mobile O2 options, that conversation changed our broadband world, living in a Very remote part of the Scottish Highlands with No landline access this option has like the Customer service team at Freedom Sat transformed and delivered a level of Excellence above and beyond our expectations, every member of the company goes above and beyond to ensure consistent service levels, thank you ,all.

Helpful?
John  Baker
John Baker
1 reviews
over 3 years ago
5 out of 5 stars

Excellent and reliable service

Excellent service especially when compared with our woeful BT fixed line broadband service.

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Customer
Customer
1 reviews
over 3 years ago
5 out of 5 stars

All Good thanks

All Good thanks

Helpful?
Customer
Customer
1 reviews
over 3 years ago
5 out of 5 stars

Great customer service and excellent…

Great customer service and excellent provider.

Helpful?
Customer
Customer
1 reviews
over 3 years ago
5 out of 5 stars

Friendly and Helpful Customer Service…

Friendly and Helpful Customer Service over the telephone. Installation was quick and easy. Our 4G broadband has worked flawlessly for six months now with no loss of service or fluctuations in speeds. Excellent!

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