Freedomsat 4G, Fibre & Satellite Broadband Internet

4.6971428571428575 out of 5 stars
4.7
Excellent175 reviews

TrustScore

4.7
4.6971428571428575 out of 5 stars
Excellent
5 out of 5 stars
148
4 out of 5 stars
17
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
7
175 reviews in total

Review summary

Freedomsat 4G, Fibre & Satellite Broadband Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Real people with understanding and…

Real people with understanding and prompt action when required. I have received excellent service from this company.

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

It all seemed to go smoothly but

It all seemed to go smoothly, but it was not clear from your (to me) ambiguous response whether or not I had done what w...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Unstable and later no internet anymore.

We had internet starting the contract in March. Suddenly after 2 months our Internet got unstable until it stopped compl...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I first was with Sky satellite.

I first was with Sky satellite. After Sky Freedomsat took over. It is working fine without problems and even the monthl...Read more

0
0
🔥 High engagement

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almost 3 years ago
5 out of 5 stars

Very helpfull with setting up and…

Very helpfull with setting up and organising replacement part and also with sorting package for me in first place.

Helpful?
customer
customer
1 reviews
almost 3 years ago
5 out of 5 stars

Great customer service

A lovely company to deal with all the staff are very knowledgeable and friendly, this is what customer service should be like

Helpful?
Cyra Swift
Cyra Swift
1 reviews
almost 3 years ago
5 out of 5 stars

Prompt service and lovely staff!

The staff were very helpful and friendly, and the service was prompt! Thank you!

Helpful?
Frank
Frank
1 reviews
almost 3 years ago
4 out of 5 stars

The person who assisted me with my…

The person who assisted me with my satellite problems, namely Lewis Agreda Walsh, was more than helpful. Lewis ressponded very quickly to my e mails, and gave me extremly good advice, producing, together with supporting documentation. I am very grateful to him

Helpful?
Phil Tinker
Phil Tinker
1 reviews
almost 3 years ago
5 out of 5 stars

Great company to work with.

Always responsive, courteous and professional. Great company to work with.

Helpful?
about 3 years ago
5 out of 5 stars

Neil to the rescue..:-)

Mostly carefully listening to what we ask for

Helpful?
Lee
Lee
1 reviews
about 3 years ago
5 out of 5 stars

Connected us when no one else could!

We moved to remote rural Ireland back in 2018, no 4G, no broadband, no phone signal, no internet - really no anything. FreedomSat / Bentley Walker to the rescue! Offering us what we needed via their Satelite services it really was a life saver! Always there if needed , always professional and helpful. We now finally have broadband installed at our property after a very long wait so it’s time to move on but I wouldn’t hesitate to recommend their services. If you need help getting connected when all else fails call them ! Been a pleasure - thanks for all your help.

Helpful?
Emer Boxer
Emer Boxer
1 reviews
about 3 years ago
5 out of 5 stars

Great service, excellent communication!

After moving from London to Northern Ireland in April & both my husband and myself working from home I never anticipated the nightmare we would have getting internet to our house. I tried every avenue, BT, EE, Vodafone, Net1 etc. No one could help. Thanks to Bentley Walker we now have internet on the house which allows both of us to work from home full time. Great service, excellent communication and always there to help where possible. Could not recommend/thank them enough!

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Jack L
Jack L
1 reviews
about 3 years ago
5 out of 5 stars

My satellite broadband internet…

I have had satellite broadband internet installed at my property on a Scottish Highlands hillside. There is no fibre, adsl or even 4G etc, its a real deadspot in terms of comms. I went with Freedomsat and found the service to be great from signup to installation to usage of the system. After eight weeks without comms on a hillside, when the beautiful Scottish weather allowed, the wonderful engineer turned up and didn't leave until everything worked perfectly. I would definitely recommend this service to anyone living anywhere off-grid, I felt reconnected to my friends, family and the wider world once again.

Helpful?
about 3 years ago
5 out of 5 stars

Bentley Walker has installed a Deco M5…

Bentley Walker has installed a Deco M5 last week to our complicated top of 3 storey house to the end of garden to an office down there so that the internet signal gets down there. Absolutely brilliant, first time we have had a proper signal working for a couple of years, and got rid of the old obsolete BT box we had as a link. Nothing is too much trouble with Bentley Walker, excellent products and always first-class service in the shop and when engineers come and install new washing machines, fridges, freezers, TV's etc.

Helpful?
Chewie Tee
Chewie Tee
1 reviews
about 3 years ago
5 out of 5 stars

5 star service

5 star service and always on hand to thoroughly help or advise whenever required. Very happy to give my full recommendation for this service.

Helpful?
about 3 years ago
5 out of 5 stars

Reliable

Reliable, responsive service. Thank you.

Helpful?
Rita Adam
Rita Adam
1 reviews
about 3 years ago
5 out of 5 stars

good and helpful assistance

Garry was clear,helpful and polite.He fixed my problem and went out of his way to be helpful

Helpful?
Sarah Gardner
Sarah Gardner
1 reviews
about 3 years ago
5 out of 5 stars

Very efficient company

Very efficient company. Dealt with queries efficiebtly on the phone Rates are cheaper than previous agent.

Helpful?
about 3 years ago
5 out of 5 stars

This company is fantastic

This company is fantastic. I have a house in remote Co. Galway in Ireland: I am due to have high-speed broadband in 2025, so... I cannot get any ADSL/VDSL options at the moment via the phoneline. Other satellite companies in Ireland told me that I was too mountain-bound, but Bentley-Walker, and their AMAZING man-on-the-ground in Ireland, Eamon, have sorted me out with a connection that is the envy of my neighbours. At every point I talked to a kind person who knew what they were dealing with and how it might affect me: no call centres and cut offs (as I had experienced with the mainline companies). I cannot recommend this company highly enough.

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Andy Mee
Andy Mee
1 reviews
about 3 years ago
5 out of 5 stars

Fantastic Customer Service

Often I gauge customer service on how companies deal with things when problems occur. I cannot recommend this company highly enough, I had an issue and the team at Bentley Walker sorted it out for me. Shame I can only give 5 Stars, they deserve 10!

Helpful?
Kevin
Kevin
1 reviews
over 3 years ago
5 out of 5 stars

Experience amazing support and great price!

Out of 20 Satellite Internet providers I contacted, they answered the fastest, helped me patiently under hard circumstances, and offer the top 3 best prices! Special thanks to Williams, whose support was the breakthrough of me finally having satellite internet!

Helpful?
ronald raw
ronald raw
1 reviews
over 3 years ago
4 out of 5 stars

l have had good service most of the…

l have had good service most of the time but l have to say that some of the time l seam to be fobbed off, with the mast 500 meters from my house and had to rely on Satcomms for help

Helpful?
Ian
Ian
1 reviews
over 3 years ago
5 out of 5 stars

Very understanding and accommodating

Very understanding of my needs and requirements of a system and also very accommodating. Organised a system far more quickly than I initially thought.

Helpful?
customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Good Morning

Good Morning Sorry for taken so long to get back to Yous. I found my experience dealing with yous very good The gentleman Mr Richard Bettesworth could not have more helpful he done everythihg he could to help me also Mr Eamon O Sullivan who came and installed my new System was very nice and helpful. Sorry but now i have to say i have a problem with the charges first on the 2Th of August Yous charged me 37Euro and 20Cent for the old system then on the 4TH of August yous Charged me 54Euro and 98Cent for my new system witch i had thought was Sorted out with Rich then when my cred cart statement arrived there is another charge 0f 54Euro and 6Cent for my new system. Over all i am happy with your service I will get in touch as soon as i can to try and sort this out. Best Regards Thomas Keogh

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