Freedomsat 4G, Fibre & Satellite Broadband Internet

4.6971428571428575 out of 5 stars
4.7
Excellent175 reviews

TrustScore

4.7
4.6971428571428575 out of 5 stars
Excellent
5 out of 5 stars
148
4 out of 5 stars
17
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
7
175 reviews in total

Review summary

Freedomsat 4G, Fibre & Satellite Broadband Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Real people with understanding and…

Real people with understanding and prompt action when required. I have received excellent service from this company.

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

It all seemed to go smoothly but

It all seemed to go smoothly, but it was not clear from your (to me) ambiguous response whether or not I had done what w...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Unstable and later no internet anymore.

We had internet starting the contract in March. Suddenly after 2 months our Internet got unstable until it stopped compl...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I first was with Sky satellite.

I first was with Sky satellite. After Sky Freedomsat took over. It is working fine without problems and even the monthl...Read more

0
0
🔥 High engagement

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M Suggitt
M Suggitt
1 reviews
almost 2 years ago
5 out of 5 stars

Broadband Connection : Right from the very first ontact…

Right from the very first contact Freedomsat were helpful, extremely knowledgeable, and took time and patience to get the right connections and equipment for our needs. They certainly go out of their way for their customers. Thanks to them we now have an excellent connection.

Helpful?
almost 2 years ago
5 out of 5 stars

Excellent

Excellent, trouble free.

Helpful?
Ghillie Basan
Ghillie Basan
1 reviews
almost 2 years ago
5 out of 5 stars

Happy with the service and sad to leave it

I have been very happy with my satellite but the system has always been a bit slow. Now that I have my adult children at home, I need something faster and cheaper so that we can all benefit. Over the years the technical support has been very helpful Thank you.

Helpful?
Mark Ion
Mark Ion
1 reviews
almost 2 years ago
5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication

Helpful?
Tom Harris
Tom Harris
1 reviews
almost 2 years ago
5 out of 5 stars

Just so good

Just so good. Was on vodafone before - abysmal - and locked into 2 year contract with dysfunctional wifi and rubbish customer service. With these guys the internet has been perfect, excellent customer service and I am not locked into anything. Just wish I’d heard about them earlier

Helpful?
almost 2 years ago
5 out of 5 stars

Nice efficient people

Extremely efficient and great to deal with a person rather than a faceless company. Excellent value for money.

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almost 2 years ago
5 out of 5 stars

All helpful and pleasant 🙂

All helpful and pleasant 🙂

Helpful?
Mr G King
Mr G King
1 reviews
almost 2 years ago
5 out of 5 stars

Good administration

Transfer from Primesat carried out seamlessly and with good communication

Helpful?
Luke
Luke
1 reviews
about 2 years ago
5 out of 5 stars

I recently move into a house where I…

I recently move into a house where I really struggled to find an Internet provider. No one would touch. Until I had a conversation with Bentley Telecom. They went through all the options I had on the phone, and we decided to go with a 4G router. It is far better than any other Internet provider I have had in the past, it was easy to install myself, and now I have a good strong signal throughout my house.

Helpful?
customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

Professional but friendly

Really nice, knowledgeable and helpful people to deal with. Since the change to Freedomsat, our service has been exceptional. They answer the phone in a timely manner, sort out issues efficiently and effectively. Carry on with this great service, thanks

Helpful?
about 2 years ago
5 out of 5 stars

Follow up service from the company was…

Follow up service from the company was first class

Helpful?
Lewis
Lewis
1 reviews
about 2 years ago
5 out of 5 stars

Great Company

I have my satellite broadband with FreedomSat . A great company to deal from the start to finish, the customer service has been brilliant. I would particularly like to thank Lewis in the sales department who has been extremely helpful with technical and account queries ive had. The support desk is very good with live chat option available, even on Saturdays. Thank you keep up the good work guys. Kind regards Lewis.

Helpful?
customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

Tooway activation was provided promptly as expected. Excellent service.

Tooway activation was provided pro

Helpful?
BayWa
BayWa
1 reviews
about 2 years ago
5 out of 5 stars

Excellent

Lewis has made the process seamless, we have been in talks for almost a year. His patience, professionalism and knowledge has been exceptional. In the end we switched our electricity supply to our solar farms thanks to him.

Helpful?
about 2 years ago
5 out of 5 stars

Genuine helpfulness and consideration…

Genuine helpfulness and consideration that we are not of the technological generation.

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Neil
Neil
1 reviews
about 2 years ago
5 out of 5 stars

Fantastic customer service

Fantastic customer service, second to none. A real rarity in today’s World. We have been customer for 10 years and found them 100% reliable and honest. Only had a couple of technical issues during that time (latest caused by sat software providers not this Company anyway) and both times they answered the phone quickly and sorted the problem quickly too. This Company is superb- can’t recommend them highly enough. Oh, and I don’t usually write reviews. But this Company so deserves recognition.

Helpful?
John Bligh
John Bligh
1 reviews
about 2 years ago
5 out of 5 stars

Very satisfied indeed!

Responses were quick and relevant. Information clear. Well done!

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Mr C Bird
Mr C Bird
1 reviews
over 2 years ago
5 out of 5 stars

Speed can be a bit variable with the…

Speed can be a bit variable with the weather but otherwise very good

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Mike Bishop
Mike Bishop
1 reviews
over 2 years ago
5 out of 5 stars

Was thinking of switching to Starlink - but not now!

I am a current customer and was considering switching to Starlink. I used the chat option and got a conversation going (with a real person) in about 2 minutes. Constructive and informed opinions - and I will be staying with FreedomSat for these reasons.

Helpful?
Colin Jackson
Colin Jackson
1 reviews
over 2 years ago
5 out of 5 stars

Bentley Walker specialise in customer…

Bentley Walker specialise in customer satisfaction. They value loyal customers and customers appreciate that.

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